- teams wishing to implement and maintain reliable service standards and meet payroll budgets,
- individuals wishing to improve their staff scheduling capabilities
- potential hospitality employees.
What you will learn
This unit will help you understand effective rostering, taking into account the range of staff skill sets, types of rosters, how to create and communicate rosters, impact of cultural diversity on rostering.
Who should take this course?
The Roster Staff course applies to all hospitality staff responsible for scheduling staff.
The course provides the skills necessary to effective work in departments such as
- Front Office,
- Housekeeping,
- Food and Beverage,
- Conference and Banqueting,
- Spa and
- Golf Services.
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