Most hotels have a disaster recovery plan for a fire, a flood, or another emergency that could temporarily disrupt operations. But when was the last time
The Kitchen as Climate Lever: How hotel Chefs are driving sustainability
From zero-waste nose-to-tail menus to AI-assisted waste tracking, hotel chefs are emerging as key sustainability operators, cutting food costs
6 principles of designing mobile menus that actually convert (not just look pretty)
A beautiful mobile menu with bad UX kills sales. Discover proven design principles – high-impact item placement, one-tap reordering, dietary filters
A more effective framework for managing beverage performance
Beverage cost protects operational integrity. It is not, however, sufficient either to measure commercial performance or to guide the value drivers of a hotel beverage portfolio.
Booking’s commission is the cheapest thing it takes from you
Booking Holdings’ merchant model now represents 67% of revenue and holds $8.2B in deferred hotelier funds, making payout timing a bigger financial issue
When every hotel uses AI, brand becomes everything
Evan Crawford of Pyramid Global Hospitality argues that as AI commoditizes hotel search and proposals, clear brand identity and genuine relationships
Why your team still holds the key to guest satisfaction
AI is transforming industries, and hospitality is no exception. From revenue optimization to real-time guest messaging, the applications are endless.
‘Living Hospitality:” When compassion, training, and courage changed a life
At Newport Hospitality Group, we often talk about Living Hospitality. It’s an operating philosophy that brings our most human side to every interaction
Fixing the Greatest Irony in Travel with the Global Sleep Symposium by Equinox Hotels
One of the great ironies of modern life is that we all need to travel – for work, events, leisure and discovering meaning in life – and yet it’s often profoundly disruptive to sleep.
Awasi Spearheading the Luxury Longevity Revolution for South America
Luxury wellness has spent the past decade evolving well beyond massages, yoga classes and detox menus. The buzzy term de jour is longevity.
