When uncontrollable circumstances arise, manage expectations, adapt to the situation, and aim to outperform the competition. And remember, this approach holds equally in both good as in bad times.
Quick wins to increase holiday bookings on your hotel website
There are extra steps hoteliers can take to maximize holiday bookings and make sure their marketing efforts hit the right notes.
Commandaria, the wine for kings – the king of wines
Commandaria is a sweet wine from the Island of Cyprus in Mediterranean and it is considered to be the oldest wine still in the making, recognized by the Guiness Book of world records.
Why you want to use a rolling forecast
Rolling forecasts are nothing new but I must point out that most hotels don’t use them, and they really should. It’s an incredibly useful tool that is literally worth its weight in gold.
How innovative business models in gastronomy lead to social impact
By rethinking the business model of a food venture—whether through local engagement, technological innovation, or global partnerships—these entrepreneurs are showing that food can be both a business and a force for good.
The Mille Club: introducing the Total Revenue Manager
Revenue management for Mille Club properties is diametrically opposite to that of their lower-priced brethren. Luxury consumers are agnostic to minor price differences, while competitive sets are difficult, if not impossible, to define as they lack close geographic parameters.
The dangerous similarities between alcoholism and burnout: a chef’s perspective
Burnout and alcoholism are hospitality’s double-edged sword and fighting them is all about reclaiming control and balance. Are are some tips from a survivor.
How modern gadgets are redefining senior adventures
Travelling is no longer just about the destination, it’s about the experience, and for today’s senior travellers, technology has become an indispensable part of the adventure.
Why Housekeeping is the heart of a hotel: leadership insights
Housekeeping impacts every part of the hotel, and this influence is felt in both guest satisfaction and the overall wellbeing of employees.
The power of experience: how guest satisfaction can influence hotel pricing strategies
As consumers become more informed and online booking environments offer new levels of transparency, hotels will discover that positive guest experiences are not just beneficial—they are essential for maintaining pricing power.
