Insights Archives - Insights

What is servitization?

When servitization is done well, it leaves customers feeling cocooned in service provision. Comfortable with a product they can trust and happy to rely on services when they need them, sometimes even before they know they do. 


Why hotel automation is key to business growth

If you consider using automation but aren’t confident it’s worth the investment, discover the benefits hotel automation technologies can bring to your hotel. On top of that, here’s what hotel operations should be automated in the first place and how to select the tool best suited for your business’s needs.


To automate or not to automate?

Relieving revenue managers from the burden of mundane and repetitive tasks, including tactical pricing, will go a long way to save time, increase revenues, and improve profits. An effective way to prevent bad pricing tactics is through intelligent automation.

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