A robust Computer Maintenance Management System (CMMS) can be a lifesaver for any owner or management company with more than a few hotels.
Hotel CEOs: it’s time to shift focus from top-line to contribution
By shifting the focus to the contribution, which is the revenue minus the cost of customer acquisition cost (CAC), hotel executives can achieve a higher level of profitability and efficiency.
Fake hotel reviews – what’s being done to fight review fraud
Top review sites continually make massive efforts to reduce the number of fake or malicious reviews and hoteliers and guests can also play a role in attempting to curb this ongoing problem.
Your hotel dynamic pricing guide: an overview of all price tags
Ready to boost your hotel’s profits? It starts with dynamic pricing. You can adjust for other factors with the correct bottom and starting prices.
How hotels can foster a sense of community and improve guest experience
Beyond providing a cozy bed, hotels should now prioritize mental health and community, an increaslingly important part of the modern hospitality industry.
Cryptocurrency adoption in the hotel industry
Adopting cryptocurrency should align with your overall business goals and strategies. It’s not a one-size-fits-all solution, but with the right approach, it can be a significant addition to your hotel’s payment options.
Hotel operator’s checklist to master flawless check-in
The check-in process begins long before guests arrive at the front desk – and extends beyond checkout as well. From pre-arrival to during and after a guest’s stay, there are multiple touchpoints that define how a guest experiences your hotel’s approach to hospitality.
Maximising your hotel’s revenue: How to leverage packages on your booking engine
A well-crafted package offer can help differentiate your hotel from competitors, showcase the unique experiences your property offers, and persuade guests to choose your hotel over others. Here are some great examples based on property type.
This is why you need great tech-enabled hotel employee experiences
If hotels continue to struggle in attracting and retaining great young hires by not heeding the call for EX innovation, guest service will be what suffers, greatly impacting the bottom line.
How are top independent resort operators leveraging their tech stack to increase revenue?
Resorts are embracing technology to improve cross-selling and ancillary revenue.