There’s just one Earth, and it is currently in a triple emergency according to the United Nations. Here’s the part your hotel can play in bringing a change.
Many hoteliers don’t fully understand the importance of pre-authorizations in their overall revenue management strategy, here’s what you need to know.
A positive guest experience can result in glowing online reviews, return visits, and a brand reputation that contributes to ongoing growth.
Each level of a hotel’s ownership and management has different needs from an RMS, it is important to understand their revenue management ‘wants’ and hear from them in their own words.
Why is asking for customer feedback so important and how can it be done to enhance the customer journey? The findings of a recent research project answer these questions that are vital to the success of any business, especially one based on hedonic experiences like the hospitality sector.
There is an old saying that goes: feed man’s senses, and you will make them the happiest man alive. To make a good impression on your guests, focusing on satisfying their senses is an essential step to making your hotel unforgettable.
Here are some fresh ideas for surviving future crises in the hotel business.
As the year ends and we start looking into future projections for what’s to come in 2023 and beyond, the outlook is a mixed bag.
Considering problems that the technology can solve in the day-to-day areas of the hospitality business, it’s clear that adopting hotel tech is no longer a nice-to-have, but a must-have to stay competitive.
Never miss a trend.