Adding premium rooms to the property could very well shorten the path to profitability for hotels nationwide while offering guests a new incentive to stay.
Hotels are not just places where people spend a few nights, they are also sources of information, and you can use it to your advantage.
The spoken word: how the lack of soft communication skills is impacting our hotel management graduates
The challenge hospitality education faces is to find an appropriate blend of practical skills, academic achievement, and also interpersonal professional behaviours. Creating this balance will require hospitality educators to add soft skill competencies to further enrich the study of hospitality in higher education, and provide the sought after graduates the industry is demanding.
To maintain a well aligned strategy with the current state of the traveling world, our perspective, as revenue optimists, must change. But how?
Luxury is an evolving concept. Luxury these days, thank to baby boomers and millennials, is more often associated with experiences, sustainability, and authenticity.
By educating and empowering hospitality workers to say something if they see something, our industry not only stands up for the most vulnerable in society, but we also protect our associates and guests.