As consumers become more informed and online booking environments offer new levels of transparency, hotels will discover that positive guest experiences are not just beneficial—they are essential for maintaining pricing power.
3 sustainable changes that attract younger generations to your hotel
Given how cognizant younger generations are of climate issues, ensuring your hotel has features that align with their environmental ethics can be engaging. Not to mention, it offers significant benefits to your business.
Exquisitely experiential meetings and events at the Fairmont Rio de Janeiro Copacabana
Meetings and events are in the midst of a renaissance heading into 2025, with numerous contributing factors as to why. Top of the list for the corporate and group segments is the need to bring people together in a world that has embraced hybrid or fully remote working arrangements.
Keeping the construction process unimpeded
When you’re managing a construction team, you have so much on your plate that hurdles and obstructions to the regular running of things can seem more disastrous than they initially appear.
7 features you can’t miss in a hotel CRM
If you are tired of dealing with disorganised and scattered guest data and manually managing all guest communication, you are probably looking to implement (or already have implemented) a CRM for your hotel.
Top 10 ways to increase F&B guest spend and profitability with mobile ordering
As many guests and operators prepare for the upcoming season, have you been tracking the latest trends relating to mobile ordering to ensure you are maximising each and every sales opportunity?
Debunking common myths about AI: why human hotel staff are still irreplaceable
As technology evolves, Artificial Intelligence (AI) has become a valuable tool across industries, especially in hospitality. However, with this rapid advancement, misconceptions about AI’s role in replacing human workers have also surfaced.
The Evolution of Game Development: A Journey through Innovation and Creativity
Explore the evolution of game development from simple 2D games to immersive 3D worlds. Contact Abhiwan Technology, the top game development company in Delhi, for cutting-edge game development services.
The Hidden Risks You Need to Train Your Staff For
Shaping how well we execute service to our guests is a primary function of hotel and restaurant training. From the front of house to the back, and the first floor to the top floor, we support our teams on the path to guest experience and financial rewards.
Unlocking Sales Effectiveness
As we begin to ask questions specific to the hotel sales team – their strategy, tactics, sales initiatives, business development, client engagement, etc – it becomes quite apparent how “high-touch” the sales discipline is in today’s environment which often includes reduced staffing, loss of legacy talent, and the increased absence of training and corporate resources.
