Algorithm-based applicant tracking systems (ATS) have been in place for over 20 years. Recruiters have generally come to rely on the algorithms
IRIS partnership with Mandarin Oriental delivers 54% growth in mobile ordering, enhancing the guest experience
IRIS, the global market leader in digital F&B and guest experience solutions for hotels, has announced outstanding year-on-year growth with Mandarin Oriental
Building Marketing That Lasts: Evergreen content for hotels
In hospitality marketing, it’s easy to get caught in a cycle of constant campaigns. You have seasonal promotions, last-minute offers, and time-sensitive announcements
How FF&E oversight saved a high-end coastal hotel opening
A developer engaged a project management (PM) team and a large, reputable procurement firm for a high-end, dual-property coastal hotel development
The importance of customer service: The heart of the hotel industry
Every stay is judged by how people feel. Whether it’s a warm welcome, a fast room service fix, or a clear answer to a simple question, the quality and importance
What happens when guests leave? 5 post-stay strategies to build loyalty
Many hotels focus on communicating with guests before they arrive on their property, and what happens after they leave is often overlooked.
A practical guide to travel insurance coverage
If you are worried about unforeseen events before or during a trip, investigate Travel Insurance. TI Policies may cover a wide range of risks relatively inexpensively.
Travel Outlook unveils major upgrades to Annette™, The Virtual Hotel Agent™, powered by PolyAI
Travel Outlook, the hospitality industry’s premier voice reservations company, today announced major upgrades to Annette™, The Virtual Hotel Agent™, its groundbreaking AI-powered voice assistant designed exclusively for hotels.
Maximizing offer revenue with strategic GDN targeting
We launched a targeted Google Display Network (GDN) campaign for a 5-star luxury hotel in Chicago. The goal was to increase bookings for their breakfast offer
Ins and outs for 2026: What’s in store for mobile ordering & digital guest directories
As we move into 2026, the hospitality landscape continues to evolve at pace. Guest expectations are higher and the role of technology in delivering effortless
