The battle for direct hotel bookings has a new front.
Travel Outlook, The Premier Hotel Call Center™, introduces BLACK MARIGOLD™ hotel call center software to turn guest conversations into revenue
Travel Outlook, The Premier Hotel Call Center™, today announced the introduction of BLACK MARIGOLD™, hotel call center software designed to help hotels
Optimizing wage spend, not just reducing it: The case for hotel workforce management
While everyone knows the schedule is important and is viewed as the lifeblood of hotel operations, most hotels have little structure and even fewer processes to guide this critical component.
Is your hotel ready for LA28 Olympics? The renovation clock Is ticking
In just a few short years, Los Angeles will welcome millions of visitors from around the world as it hosts the Summer Olympic and Paralympic Games.
Ernest, Lighthouse’s AI teammate for hotel commercial teams, is now generally available
Lighthouse, the AI Commercial Operating Platform for the travel and hospitality industry, today announced that Ernest, its AI teammate for commercial teams, is generally available.
Stop treating hotel marketing as an expense: Build revenue infrastructure instead
For most hotel leadership teams, marketing lives firmly on the cost side of the ledger. It looks like a series of short-term expenses: seasonal campaigns
Better data, better decisions: Unlocking AI’s potential in hotel revenue management
As hotels increasingly turn to artificial intelligence (AI) to improve their operations and commercial performance, the quality of the data powering
The Westin Kierland serves up smarter F&B operations as 60% of room service orders go digital with IRIS Mobile Dining
IRIS, the global leader in digital F&B ordering and guest experience solutions for hotels, has revealed how The Westin Kierland Resort & Spa is transforming
Before the Cape Cod Getaway Begins, Ocean Edge and Travel Outlook Make the First Conversation Count
There is no single way to experience Ocean Edge Resort & Golf Club. Set across 429 acres in historic Brewster, the celebrated Cape Cod destination offers
Cloudbeds announces new alliance partnership with Preferred Hotels & Resorts, The World’s Largest Independent Hotel Brand
Cloudbeds, the hospitality management system built for ambitious hoteliers who demand more, today announced its new affiliation with Preferred Hotels & Resorts
