A guest who books direct returns at 5.1%, while a guest who books through an OTA returns at just 1.3%, and that gap holds across the same hotels
How AI helps your hotel make big data smart data
A curious click on your website, the specific room type a guest has chosen, a recurring order in your restaurant, or a detailed online review
Aromar Hotels & Restaurants selects Cloudbeds for next phase of growth and modernization
Cloudbeds, the hospitality management system built for ambitious hoteliers, today announced that Aromar Hotels & Restaurants has selected Cloudbeds
Lighthouse launches Ernest Crews to get hotel commercial teams running on AI in as little as 30 days
Lighthouse, the AI Commercial Operating Platform for the travel and hospitality industry, has launched Ernest Crews: small teams of AI and technology specialists
Waldorf Astoria Bangkok elevates luxury guest experiences with IRIS digital ordering and guest directory
IRIS, the global leader in digital F&B ordering and guest experience solutions for hotels, has been selected by Waldorf Astoria Bangkok to power
ExplorUS consolidates six systems into one platform to run hotels, restaurants, retail, camping and marinas across 30 parks nationwide
The coast-to-coast park hospitality operator will unify 30 properties on Cloudbeds to strengthen portfolio reporting, commercial performance and guest engagement.
Table Management is an activity, not a POS feature – Why restaurants and resorts need a Unified Booking Logic
A guest wants to book a table at your signature restaurant for Saturday night. Simple enough. But they also want to book a cooking class earlier that day
GuestRevu launches integration with Access Collins to automate restaurant guest feedback
GuestRevu has launched a new integration with Access Collins, helping hospitality businesses automatically gather feedback from restaurant guests using accurate
The Ozarker Lodge selects Travel Outlook to enhance guest communications and drive reservation erformance
The Ozarker Lodge, Branson’s first true boutique hotel experience, has selected Travel Outlook, the premier hotel call center™, to enhance guest communications
Why most hotel guest directories are outdated and how to improve them
Think about the last time you stayed in a hotel. Did you flick through a printed compendium to find the Wi-Fi password? Did you walk back to reception
