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reputation

ReviewPro – Online reputation affects hospitality

Guest Contributor
Online reputation is at the core of success in today’s digital world. And nowhere more so than in the hospitality industry, where potential guests read reviews before deciding on a place to stay, both for personal and business travel. Management responses are hugely valuable not only to the guest that wrote the review, but also to people looking to book in the future
Hotelogix

Hotelogix helps Bali’s Umasari Rice Terrace Villa

Guest Contributor
Hotelogix, a leader in cloud-based Property Management Systems has announced that the adoption and successful use of its PMS has helped Bali’s Umasari Rice Terrace Villa to generate 20% more revenue that comprises a 10% increase in direct bookings. This boutique hotel is a part of Agata Hospitality, Indonesia.
strategic

Electra Hotels and Resorts selects IDeaS G3 RMS

Guest Contributor
IDeaS Revenue Solutions is pleased to announce that Electra Hotels and Resorts, one of the most influential players in Greek tourism, has chosen IDeaS G3 Revenue Management System (RMS) following a lengthy review process to optimise revenue performance across its 616-room property.
mobile key

OpenKey partners with SiteMinder to bring automated mobile key to the masses

Guest Contributor
OpenKey, the industry standard for universal mobile key in hotels, today announces it has partnered with the global hotel industry’s leading guest acquisition platform, SiteMinder, to make the delivery of mobile keys automated, faster and more widely available to hotel properties worldwide. Together, the leading tech giants will reach more than 160 countries where their platforms are currently active. 
BrandGain

RateGain announces integration with Google Reviews

Guest Contributor
RateGain Technologies, the market leader in data and intelligence solutions for travel and hospitality industries, today announced its integration with Google Reviews, a development that would allow all hotels using BrandGain to instantly view and respond to any guest feedback appearing on Google Reviews. The collaboration would enhance the overall efficiency of partner hotels, who would now be able manage their online reputation even more efficiently in a hyper-competitive environment of today. The first round of feature implementation has been done for our clients and the feature has been warmly welcomed.
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