Exceeding guest expectations in a contactless world

The most recent eHotelier poll indicated that one of the biggest challenges that hoteliers face is effectively connecting with guests during their stay.

In our new On-Demand Webinar with Moritz von Petersdorff–Campen, Founder and Managing Director of SuitePad, we discuss the best ways to:

  • Engage with guests in real-time
  • Take ownership of guest relationships (even from OTA’s)
  • Find the sweet spot in balancing the level of digitalisation and personal service
Tags: Customer Service, Guest communications, Guest relationship management, In-room technology, OTA, suitepad

Related Articles

Course for you: Monitor work operations
[New Webinar] Capturing Demand