The most recent eHotelier poll indicated that one of the biggest challenges that hoteliers face is effectively connecting with guests during their stay.
In our new On-Demand Webinar with Moritz von Petersdorff–Campen, Founder and Managing Director of SuitePad, we discuss the best ways to:
- Engage with guests in real-time
- Take ownership of guest relationships (even from OTA’s)
- Find the sweet spot in balancing the level of digitalisation and personal service
