eHotelier, a pioneer in online hospitality training, announces a ground-breaking integration with BPN’s Maestro solution today. This partnership envisions a future where hoteliers can promptly assign required training directly from the Maestro dashboard to address guest complaints, reviews, and service gaps.
This innovative integration allows hoteliers to quickly identify the courses needed to equip their team members with the requisite skills. It offers a seamless, cost-effective solution to improve service quality and guest satisfaction, ultimately increasing profits.
“By aligning eHotelier’s comprehensive training solutions with BPN’s Maestro, we are not just addressing the immediate training needs, but also empowering hoteliers to be proactive in their approach towards staff training and development,” said Matthew Stephens from eHotelier. “Our partnership is about building a stronger and more resilient hospitality industry.”
For an initial period of 8 weeks, BPN clients can access the eHotelier Foundations courses on a free-trial basis. After this period, hotels can subscribe to a host of additional services. These include a branded campus, management, reporting, gamification, and course creation. Subscribers can also upgrade to the full catalogue, which boasts over 150 courses and certifications endorsed by The Institute of Hospitality.
This integration represents a significant step forward in the hospitality industry’s pursuit of excellence. It combines eHotelier’s commitment to quality training with BPN’s Maestro’s user-friendly interface to create a holistic, efficient, and effective solution for hotel staff training.
eHotelier is a globally recognised hospitality training provider dedicated to helping hotels improve service quality, guest satisfaction, and profitability. Their comprehensive range of courses and certifications are designed to meet the evolving needs of the hospitality industry.
About BPN Solutions
BPN Maestro is an internationally recognized Hotel operation and efficiency Software that not only assists with the main touch points of the hotel operation but also integrates Quality Tools as part of the service improvement process. The software covers numerous aspects, including guest complaints & incident reporting, guest and work requests, QR feedback collection, courtesy calls automation, social media management, PostStay module, housekeeping operations, engineering PMM, and more.