Distilling a return to operations plan into its component parts is the secret sauce to making it manageable. Ultimately, the process for developing a comprehensive plan covers four main themes.
The landscape continues to change rapidly and while no one can say with any degree of certainty where everything will land, we are starting to see the shape of things to come. Here are changes that the new normal is likely to bring forward in the hotel industry for owners and operators.
There is tremendous value in slowing down and dedicating the time to take stock of where you’ve been and where you’re going; providing clarity for you and everyone who relies on your direction. Only after that can you put together a set of goals that will keep you and your team focused and prepared as soon as the “new normal” starts.
Sandra Wigger, who has been responsible for the pre-opening stage of the IntercityHotel Zurich Airport since March, will also assume the position of General Manager once the hotel opens for business.
Herbert Laubichler-Pichler has taken charge of the opening of Alma, an 196-pavilion and 384-suite resort overlooking Long Beach, on Vietnam’s Cam Ranh peninsula.
Marlon has spent almost two decades in hospitality with multiple international hotel brands in UAE, UK, Sri Lanka, the Maldives and Fiji.
Saxena brings with him 22 years of hospitality experience in India. Most recently, Saxena held the role of General Manager at Radisson Blu Pune Hinjawadi.