We explore the latest trends in hotel and retail convergence and discuss how it changes the guest experience and the whole proposition of accommodation-centric operations.
How resorts can protect the worlds oceans with Theresa van Greunen
Celebrating World Ocean Month with Theresa van Greunen from Aqua-Aston Hospitality and the ways in which they are integrating expertise in local destinations while holding community and environmental stewardship as priority brand pillars.
Food and beverage revenue management with Dr Sherri Kimes
While room revenue management is commonplace in accommodation providers, food and beverage revenue management is infrequently discussed. In this episode, we discuss the importance of revenue managing food and beverage, including conference and banqueting, the impacts on a range of accommodation providers from limited service to resorts and how to best manage the function in the business.
The Red Sea Development Company – with John Pagano, Group CEO
John Pagano is the Group Chief Executive Officer of The Red Sea Development Company (TRSDC) and AMAALA, sister projects set along the north-western coast of Saudi Arabia that will play key roles in the realisation of the Vision 2030 – KSA’s economic roadmap for the future.
Hospitality 2.0 – what’s next?
Hospitality 2.0 is about the past, present, and future of hospitality presenting a comprehensive study on the state of the industry by describing the challenges it has been dealing with, major disruptions, effects of tech evolution, cloud computing, alternative accommodations and COVID-19.
The boom and new crisis in the hotel industry
We reflect on the impact of the pandemic, how it has led us to where we are today and the new crisis facing the hotel industry in the future with my guest Graham Perry, Managing Director BWH Group Australasia.
How to use forward-looking demand data in revenue management
Changing guest booking patterns as well as external influences such as border closures are resulting in historical data not being the most reliable basis for revenue management in the future.
7 travel marketing trends for 2022
Now that restrictions are easing and travel is beginning to return we discuss the opportunities for hotels to rethink their marketing, revenue management and sales.
The paradox of hotel marketing
We say we are in the hospitality industry. We say we care about service, but our conversations spin around investing, real estate and interior design.
Apple’s privacy changes are here, are you ready?
Learn how to adjust your marketing strategy in line with Apple’s privacy changes, along with the end of third-party cookies, that will shape the future of email marketing in the hospitality industry.
