We reflect on the impact of the pandemic, how it has led us to where we are today and the new crisis facing the hotel industry in the future with my guest Graham Perry, Managing Director BWH Group Australasia.
Changing guest booking patterns as well as external influences such as border closures are resulting in historical data not being the most reliable basis for revenue management in the future.
Learn from President, Sabre Hospitality Solutions, Scott Wilson how to succeed through recovery. Scott shares his insight including lessons to be learned from his experience in the retail and airline industries, to assist hoteliers to maximise opportunities through recovery and beyond.
It is more important than ever in your customer journey to ensure your web presence is working hard for you. Learn why copy is important and how to ensure your digital voice communicates your service.
Exploring the evolution of revenue management due to the impacts of the pandemic. Changes to the operations, the management and the systems.
The contactless experience has become a fundamental concern of hoteliers and guests as a result of the pandemic, seemingly accelerating technology advancements.
With the integration of artificial intelligence and machine learning into revenue management, how do we keep value creation in the centre of the revenue management function?