March 2021 by the numbers with David Eisen from Hotstats, the world’s largest monthly profit-and-loss database in the hotel industry. With uniquely intelligent benchmarking and performance software, HotStats looks far beyond REVPAR, offering an unparalleled opportunity to understand the industry like never before.
Hear Amanda Ho from Regenerative Travel discuss how a community of like-minded hoteliers are on a mission of continuous improvement from sustainability to regeneration.
The challenges facing enterprise hotel groups today with Andy Hermo from Sabre Hospitality Solutions
Andy Hermo from Sabre Hospitality provides insights into the challenges facing enterprise hotel groups in managing inventory and providing personalisation at scale.
In this episode, Area Vice President and General Manager of the Park Hyatt New York, Peter Roth and I discuss the reopening of the hotel on 1 April 2021.
Leadership and management are terms that seem to be used interchangeably within the industry. We discuss the difference between leadership and management, and the important skills of hotel professionals in the future.
The pandemic has had a major impact on the sales function. Paige Duke from Strategic Solution Partners and I discuss how the sales function may change as demand returns for business and MICE travel.
There are positive signs that demand is increasing, we discuss which markets are likely to recover first and a range of new emerging markets.
Reviewing 2020 by the numbers and the Profit Matters, Global Hotel Performance Review 2020 report with David Eisen from Hotstats.
We discuss the changing expectations of guest communication with hotels, and how hoteliers can scale personalised communication to build trust through AI.