With the integration of artificial intelligence and machine learning into revenue management, how do we keep value creation in the centre of the revenue management function?
What is remote work—an introduction to working remotely
Remote work is fastly becoming the standard for companies and professionals.
How positive leadership psychology is driving business success
As the world and the industry starts to recover, we now thinking about things differently, particularly in our life priorities. We talk to Catherine Bell about changing corporate cultures and how positive leadership embracing change can lead to business success through people.
Top three reasons you need an authoring tool
Authoring tools are an emerging necessity for any organization looking to take their training to the next level. They provide powerful and engaging training materials, while simultaneously reducing the time spent on creating and maintaining your training materials.
Why wellbeing is at the heart and soul of the guest (and associate) experience at Banyan Tree
Banyan Tree is “democratising wellbeing” through the “I am with you” service culture program for their associates.
How to get the most out of your Learning Management System
It’s important to know the tips and tricks to get the most out of your online courses. Find the best tips to take full advantage of your LMS here!
Let’s compare—how much can you save with your own LMS?
Investing in learning and development provides countless benefits and advantages to both your employees and your business.
How to deliver exceptional customer service
As an industry we are potentially facing a challenge in the near future, with increasing demands, yet a lack of experienced staff available in the market. We discuss the keys to delivering exceptional customer service.
eHotelier to provide hospitality training for people with mixed abilities
Online training options offered through CRUMBS, a charitable foundation that provides training for people with mixed abilities.
3 key things to remember when moving your training online
By switching your manual training to online, your organization can consolidate and optimise, adding value to your business.
