Trends and challenges for hospitality property operators in 2021

With pre-pandemic strategies now outdated and guests’ needs continuing to fluctuate with changing travel conditions, creating and maintaining strong connections has never been more crucial. By utilizing your PMS, you can tailor marketing material to complement individuals rather than marketing en masse, refine your offering to reflect shifts in travel purpose and generate tailored up-sell opportunities to boost your revenue. 

trends and challenges

Managing capacity constraints in a COVID-19 world

Is there silver lining to be found in this period of increased costs, thinner margins, and a slew of other financial and operational risks? Hotels may certainly struggle to identify areas of opportunity, but here are ways to help you make the best possible pricing and inventory management decisions.

managing capacity constraints
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