Stricter hygiene practices and altered servcies are just some of the ways hotels will oprate differently as a result of the Coronavirus.
Check-in and room service apps reassure guests: research
A new study finds that 62% of guests would prefer to check-in/out through a hotel app and 47% would be happy to order room service if they could do so via an app.
Hotel marketing strategies for Covid-19 business recovery
Though many hotels are undertaking cost rationalization to get ready for the after-effects of the Covid-19 lockdown, this is not the time for hoteliers to pause marketing which would end up severely impacting their recovery. Instead, every hotel chain or independent should devise their marketing strategy for two phases – during lock-down and post lock-down reopening.
The role of technology in managing operational complexities in the COVID-19 era
Operations teams are faced with a complex challenge as more is required from staff to meet the stricter new requirements, whilst costs must be cut wherever possible as hotels expect to run at lower than average occupancy levels for the near future.
Tactics to keep staycations coming
You will need strong programs in place to motivate leisure guests from the still-critical drive markets to continue to book with you through the coming months. Here are five ideas that are worthy of your consideration.
European hotel investers have ‘Wall of Money’ and confidence in recovery
A webinar hosted by HVS, AlixPartners, Bird & Bird and EP Magazine, heard a distinguished panel of experts debate the impact of the global pandemic on hotel values across Europe and whether it had in fact, created an investment opportunity.
ETC joins industry appeal to develop EU testing protocol
Over 20 EU Travel and Tourism Associations issue open letter to President von der Leyen following further dramatic decreases in air passenger traffic.
PATA examines impact of Health and Hygiene on post-COVID destination competitiveness
results from the recently launched report, The Impact of Health and Hygiene on post COVID-19 Destination Competitiveness in Asia Pacific, published by the Pacific Asia Travel Association PATA with contributions from the cofounders of the Global Health Security Index, a project of the Nuclear Threat Initiative and the Johns Hopkins Center for Health Security; TCI Research, Tripadvisor, and the World Economic Forum.
Hotel COVID Safety Programmes – Under the Microscope
SkyTouch Global completed a series of mystery guest visits to find out what impact hotel COVID safety programmes have on customer service and if guest safety is compromised.
IDeaS and Cenium partnership for total hotel revenue optimization
IDeaS and Cenium’s two-way data integration enables hoteliers to eliminate manual processes and increase operational effectiveness.
QCC Collection and TCA announce new and exciting Joint Venture
The joint venture comes at a time when tourism continues to be impacted by the Covid-19 pandemic, and as a number of businesses shift their business plans in order to diversify their offering.
Elite Hotels of Sweden rolls out Oaky group-wide
Known for its beautifully restored historical properties and its dedication to environmental sustainability, Elite Hotels will use Oaky to further complement the well-rounded stay experience it offers guests.
Alma appoints new senior managers
The new Alma resort has welcomed two senior Vietnamese recruits who bring four decades of rich industry experience to the executive team at the helm of the 30-hectare beachfront property.
Alex Tisch named President at Loews Hotels & Co
In his new role, Tisch will work closely with the executive leadership team in developing and executing the company’s strategy, prudently managing capital and resource allocation, and overseeing general operational effectiveness.
Residence Inn Grand Rapids Downtown appoints GM and DOS
Tharaldson Hospitality Management has hired Andrew White as Opening General Manager and Cassaundra McDougall as the Opening Director of Sales.
Reinventing travel in the new normal
ITB Asia has announced the theme and keynote speakers for this year’s virtual event on 21 – 23 October 2020.
First carbon neutral meeting by Tourism Authority Thailand
The green image of Krabi came alive on the Sky Garden of ANANA Ecological Resort Krabi at a TAT carbon neutral tourism event courtesy of the Anana Seagrass Carbon Compensation scheme.
China’s travel market and consumer confidence steadily recovering
With the gradual mitigation of the pandemic outbreak, the willingness of Chinese tourists to travel is rising every day as a recent report conducted by ITB China revealed.
There’s a whole new ‘VIBE’ in Western Australia
Sydney based TFE Hotels, in partnership with developer Dradgin, is introducing its Vibe Hotel lifestyle brand into Western Australia with the opening of Vibe Hotel Subiaco in Perth’s boho borough this October.
StepStone announces new management agreement with Le Méridien Dallas by the Galleria
The 258-room, all suite property recently underwent a $2.2 million renovation. The newly redesigned suites blend boutique flare with modern convenience and include updated locks for contactless mobile check-in.
IHG’s voco arrives in the Americas
Dynamic upscale brand combines informality and charm of an independent hotel with the quality and reassurance of IHG’s trusted global brand.
2nd Excellence Award for ETB Hospitality Education and Training Centre
Limerick and Clare Education and Training Board announced its Hospitality Education and Training Centre has become the first centre in the Republic of Irelandto be awarded with a consecutive European Framework for Quality Management Centre of Excellence Award.
ICHM named Australia’s top hotel school
Adelaide-based International College of Hotel Management (ICHM) has been named the best hotel and hospitality school in Australia for the second consecutive year.
FIU and South Beach Wine & Food Festival give back
FIU’s Chaplin School of Hospitality & Tourism Management is helping to put money into the hands of cooks, servers, dishwashers and all team members at restaurants and bars through a new partnership with the South Beach Wine & Food Festival.