We speak to Michael Johnson, CEO of Tourism Accommodation Australia (TAA), about TAA’s work developing professional identities in the hospitality industry by going grassroots. We also discuss hospitality’s unique opportunities for workers to start at the lowest level but to quickly traverse to the highest levels of management with the right aptitude, attitude and skills.
It may only be a matter of time before hotels all over the world are required to implement the use of electronic safety devices (ESDs) to take protective action for their employees.
Do you use a hotel revenue management system, only to override or ignore its recommendations? We talk to Fabian Bartnick, founder of Infinito, on how to optimise hotel revenue management systems through AI, on up-skilling revenue managers, and what’s needed to help you answer the fundamental question: “So what am I going to do now?”
eHotelier Academy have released a range of new video-based courses for skills/service level professionals for Enterprise Learners. New video-based courses include 6 F&B skills courses, 5 Housekeeping skills courses as well as 5 broad customer service courses, available to all learners enrolled in Enterprise Based Learning.
HTNG’s Board of Governors now consists of 21 top IT leaders from hospitality companies around the world. These individuals are responsible for technology in over three million hotel guest rooms and world-leading hospitality venues.
As part of Choice’s ongoing commitment to its customers, Searls will maximize how Choice understands and listens to customers and will connect these valuable insights with strategy to create exceptional customer experiences and value to franchisees.
The St. Regis Deer Valley, a five-star resort located on the slopes of Utah’s Deer Valley announced the appointment of Richard Wales as General Manager
Travel tech startups are invited to apply for a Launchpad stand at Technology Europe 2020 as well as enter new ‘Battleground’ innovation competition:
10 start-ups are invited to apply for space in the Launchpad
New Phocuswright ‘Battleground’ competition debuts at the show in 2020
Visitor registration now open at www.traveltechnologyeurope.com/register-now
Established under the newly launched Shilla Monogram brand by The Shilla Hotels & Resorts group, the maiden flagship project is the group’s first foray outside of Korea
Chatrium Hotels & Residences Presents Scholarship and Hosted Lunch to The Pattaya Redemptorist Technological College for People With Disabilities Students
The Hongkong and Shanghai Hotels, Limited announced that Mr Peter Borer has been honored with a Lifetime Achievement Award from the Alumni Network of Ecole hôtelière de Lausanne.