Stricter hygiene practices and altered servcies are just some of the ways hotels will oprate differently as a result of the Coronavirus.
A new study finds that 62% of guests would prefer to check-in/out through a hotel app and 47% would be happy to order room service if they could do so via an app.
Though many hotels are undertaking cost rationalization to get ready for the after-effects of the Covid-19 lockdown, this is not the time for hoteliers to pause marketing which would end up severely impacting their recovery. Instead, every hotel chain or independent should devise their marketing strategy for two phases – during lock-down and post lock-down reopening.
Operations teams are faced with a complex challenge as more is required from staff to meet the stricter new requirements, whilst costs must be cut wherever possible as hotels expect to run at lower than average occupancy levels for the near future.
You will need strong programs in place to motivate leisure guests from the still-critical drive markets to continue to book with you through the coming months. Here are five ideas that are worthy of your consideration.
A webinar hosted by HVS, AlixPartners, Bird & Bird and EP Magazine, heard a distinguished panel of experts debate the impact of the global pandemic on hotel values across Europe and whether it had in fact, created an investment opportunity.
Over 20 EU Travel and Tourism Associations issue open letter to President von der Leyen following further dramatic decreases in air passenger traffic.
results from the recently launched report, The Impact of Health and Hygiene on post COVID-19 Destination Competitiveness in Asia Pacific, published by the Pacific Asia Travel Association PATA with contributions from the cofounders of the Global Health Security Index, a project of the Nuclear Threat Initiative and the Johns Hopkins Center for Health Security; TCI Research, Tripadvisor, and the World Economic Forum.
SkyTouch Global completed a series of mystery guest visits to find out what impact hotel COVID safety programmes have on customer service and if guest safety is compromised.
The joint venture comes at a time when tourism continues to be impacted by the Covid-19 pandemic, and as a number of businesses shift their business plans in order to diversify their offering.
Known for its beautifully restored historical properties and its dedication to environmental sustainability, Elite Hotels will use Oaky to further complement the well-rounded stay experience it offers guests.
The new Alma resort has welcomed two senior Vietnamese recruits who bring four decades of rich industry experience to the executive team at the helm of the 30-hectare beachfront property.
In his new role, Tisch will work closely with the executive leadership team in developing and executing the company’s strategy, prudently managing capital and resource allocation, and overseeing general operational effectiveness.
The green image of Krabi came alive on the Sky Garden of ANANA Ecological Resort Krabi at a TAT carbon neutral tourism event courtesy of the Anana Seagrass Carbon Compensation scheme.
With the gradual mitigation of the pandemic outbreak, the willingness of Chinese tourists to travel is rising every day as a recent report conducted by ITB China revealed.
Sydney based TFE Hotels, in partnership with developer Dradgin, is introducing its Vibe Hotel lifestyle brand into Western Australia with the opening of Vibe Hotel Subiaco in Perth’s boho borough this October.
The 258-room, all suite property recently underwent a $2.2 million renovation. The newly redesigned suites blend boutique flare with modern convenience and include updated locks for contactless mobile check-in.
Limerick and Clare Education and Training Board announced its Hospitality Education and Training Centre has become the first centre in the Republic of Irelandto be awarded with a consecutive European Framework for Quality Management Centre of Excellence Award.
Adelaide-based International College of Hotel Management (ICHM) has been named the best hotel and hospitality school in Australia for the second consecutive year.
FIU’s Chaplin School of Hospitality & Tourism Management is helping to put money into the hands of cooks, servers, dishwashers and all team members at restaurants and bars through a new partnership with the South Beach Wine & Food Festival.
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