We speak to Michael Johnson, CEO of Tourism Accommodation Australia (TAA), about TAA’s work developing professional identities in the hospitality industry by going grassroots. We also discuss hospitality’s unique opportunities for workers to start at the lowest level but to quickly traverse to the highest levels of management with the right aptitude, attitude and skills.
Why your electronic safety devices should be silent
It may only be a matter of time before hotels all over the world are required to implement the use of electronic safety devices (ESDs) to take protective action for their employees.
Do you have this revenue-management bad habit?
Do you use a hotel revenue management system, only to override or ignore its recommendations? We talk to Fabian Bartnick, founder of Infinito, on how to optimise hotel revenue management systems through AI, on up-skilling revenue managers, and what’s needed to help you answer the fundamental question: “So what am I going to do now?”
Top 10 ways to control food costs
Here are 10 cost control strategies that will help you stay on top of the never-ending job of keeping your food costs under control.
Seven critical steps to making service excellence a reality
Here are seven key steps to materialize your service excellence journey.
Queensland lapping up tourism investment from leading Australian casino
Queensland Government to begin direct negotiations with The Star to fast track new tourism infrastructure on the Gold Coast.
Cancelling honeymoon or risking your job to travel?
Booking.com unveils how sports fans’ optimism and dedication to travel differs around the world.
ABTA issues manifesto to deliver a sustainable future for travel and tourism
In the run-up to the General Election, ABTA – The…
New skills courses added to eHotelier Academy
eHotelier Academy have released a range of new video-based courses for skills/service level professionals for Enterprise Learners. New video-based courses include 6 F&B skills courses, 5 Housekeeping skills courses as well as 5 broad customer service courses, available to all learners enrolled in Enterprise Based Learning.
[Download eBook] How to Use Artificial Intelligence (AI) to Increase Your Hotel Revenue
For the past few years, text and voice-based assistants in…
Hotelogix and Genex announce their partnership to cater to Hotels chains and independents in Thailand
Hotelogix, a leading cloud-based Property Management System (PMS) provider and…
NOW AVAILABLE: The Q4 2019 Hotel Digital Marketer’s Whitepaper
Now available for viewing and download, the NextGuest Q4 2019…
Rosewood CIO appointed to HTNG’s Board of Governors
HTNG’s Board of Governors now consists of 21 top IT leaders from hospitality companies around the world. These individuals are responsible for technology in over three million hotel guest rooms and world-leading hospitality venues.
Sarah Searls named CCO of Choice Hotels
As part of Choice’s ongoing commitment to its customers, Searls will maximize how Choice understands and listens to customers and will connect these valuable insights with strategy to create exceptional customer experiences and value to franchisees.
Richard Wales named GM of The St. Regis Deer Valley
The St. Regis Deer Valley, a five-star resort located on the slopes of Utah’s Deer Valley announced the appointment of Richard Wales as General Manager
Questex Launch Adjacent Spaces: Investing Beyond the Hotel Room
Building on the success, credibility and respect of the International…
Questex and the Israel Ministry of Tourism to Host Second Investment Summit in Israel
The land of milk and honey offers opportunities across the hospitality real estate investment eco-system
Calling All Startups: Applications Now Open For Travel Technology Europe Launchpad
Travel tech startups are invited to apply for a Launchpad stand at Technology Europe 2020 as well as enter new ‘Battleground’ innovation competition:
10 start-ups are invited to apply for space in the Launchpad
New Phocuswright ‘Battleground’ competition debuts at the show in 2020
Visitor registration now open at www.traveltechnologyeurope.com/register-now
W Abu Dhabi
W Hotels has announced the debut of the brand in the United Arab Emirates capital with the opening of W Abu Dhabi – Yas Island.
Shilla Monogram Danang to open early 2020
Established under the newly launched Shilla Monogram brand by The Shilla Hotels & Resorts group, the maiden flagship project is the group’s first foray outside of Korea
Chatrium presents scholarship to support students with disabilities
Chatrium Hotels & Residences Presents Scholarship and Hosted Lunch to The Pattaya Redemptorist Technological College for People With Disabilities Students
Peter Borer receives Lifetime Achievement Awards from EHL
The Hongkong and Shanghai Hotels, Limited announced that Mr Peter Borer has been honored with a Lifetime Achievement Award from the Alumni Network of Ecole hôtelière de Lausanne.
Les Clefs d’Or UAE host Grand Educational Day in Dubai
The prestigious association held its much-awaited event themed as ‘Be Inspired’ at Rajmahal Theatre, located in Dubai Parks & Resorts.