Insights

wine list

Use this acronym to improve your wine list: CAMERA

16/08/2019

Larry Mogelonsky

Take a big ‘picture’ look at your beverage offerings with these seven key guidelines to help you craft a menu that doesn’t induce yawns or sneers. Remember that a great wine list can help bring in new customers and build your restaurant’s prestige.

what-guests-want

What today’s guests want and what they don’t

15/08/2019

Do you really know why guests are choosing your property over others, and what they expect when they arrive?

Three sales tips for autumn 2019 and beyond

14/08/2019

Where will your sales efforts provide the most opportunity? Here are some pointers to drum up sales to combat the upcoming changes to the landscape of incoming revenues.

The (hotel) sky is falling

13/08/2019

The next downturn is coming, so here are some proactive steps you can take to both lessen the impact of this unavoidable pendulum swing and to recover quicker than the competition.

Why you should bet on the dark horse – expanding your reach with the GDS

12/08/2019

Although it has been said that the GDS systems are out-dated, with limited capabilities and benefits, 75 million reservations in 2018 suggest otherwise.

Global News

Digital detox whilst travelling

Study reveals the emotional journey of a digital detox while travelling

16/08/2019

Guest Contributor

New research reveals the emotional journey that tourists go on when they disconnect from technology and social media while travelling.

OYO invests in European vacation rental market

OYO commits to €300 million investment on European vacation rental

16/08/2019

Guest Contributor

Increasing Customer Preference for OYO Vacation Homes inspires the company to strengthen its focus on European vacation rental market

US officials partner with hotel industry to combat human trafficking

US officials partner with hotel industry to combat human trafficking

15/08/2019

Guest Contributor

Governor Kim Reynolds and Senator Joni Ernst are partnering with AHLA and the AAHOA to raise awareness across the state for a unified approach to combatting human trafficking.

Announcements

Academy Course of the Week: Understanding Your Guests Path to Booking

25/07/2019

eHotelier Editor

The Understanding Your Guests Path to Booking course teaches hoteliers on how to influence consumers to book their rooms instead of another property. The course helps student's understanding of the customer journey, not just for holiday-makers, but for business people too.

Suppliers

Now Available: Content Personalization on the Hotel Website Whitepaper

16/08/2019

Guest Contributor

Personalization in the hospitality industry isn’t a new concept. Hotels…

People

Stephanie Roman

Stephanie Roman named Catering Sales Manager at Hilton Naples

16/08/2019

Hilton Naples announced that Stephanie Roman has been promoted from conference services manager to catering sales manager.

Vincent Billiard

Vincent Billiard appointed GM at The St. Regis Singapore

16/08/2019

Guest Contributor

Vincent Billiard is an experienced hotelier with over 18 years of hospitality experience in luxury properties.

Helen Zaver joins Colliers International – Hotels as Senior VP

15/08/2019

Guest Contributor

The Zaver Hotels team will operate mainly in Georgia and other areas of the Southeast

Events

HOW /Hotel Operations Weekend/ Festival

05/08/2019

Guest Contributor

With a 10% discount for eHotelier readers

Sold Out NoVacancy Smashes Record with Over 5,000 in Attendance

02/08/2019

Guest Contributor

Australia’s largest accommodation industry event sees 48% attendance growth; 46% exhibitor increase see 234 companies on sold-out 2019 exhibition floor; 70% of exhibitors rebook onsite for May 2020 event; Hospitality Design Fair expansion announced for 2020

UAE’s Top 12 Chefs to Battle It Out at Chef’s Table Challenge

31/07/2019

Guest Contributor

UAE enjoys a reputation for being a food paradise and…

Properties

Dusit to debut dusitD2 in Bangkok

dusitD2 to debut in Bangkok

16/08/2019

Guest Contributor

Dusit International, one of Thailand’s leading hotel and property development companies, has signed a hotel management agreement with Tian Teck Property Company Limited to operate dusitD2 Samyan Bangkok – the first dusitD2 branded property in the heart of Bangkok.

KASA Hotel Riviera Maya bedroom

First look at rooms at Kasa Hotel Riviera Maya

16/08/2019

Guest Contributor

KASA Hotel Riviera Maya, a member of Small Luxury Hotels of the Worl, sits in the exclusive beach, marine and golf community of Puerto Aventuras.

Laureles Suites

Laureles Suites opens in Columbia

15/08/2019

Guest Contributor

International real estate and investment company debuts uniquely furnished ultra-modern apartments with access to parks, dining and nightlife, and remarkably affordable rates for visitors of Medellín, the city of eternal spring

Education

Hilton celebrates Hospitality Apprenticeship Week

Hilton celebrates apprentices during Hospitality Apprenticeship Week

08/08/2019

Guest Contributor

As the hospitality industry recognizes the first Hospitality Apprenticeship Week, Hilton is celebrating its centenary year with a record number of apprentices employed across its hotels and corporate offices in the UK.

First Hong Kong based PATA Award winner

01/08/2019

Guest Contributor

Hotel Icon wins 2019 PATA Gold Award in the ‘Education and Training’ category with its ‘We Love to Care’ program

John Spence appointed the Edward P. Bass Distinguished Visiting Professor of Architectural Design at Yale School of Architecture

02/07/2019

Guest Contributor

This appointment marks the first time the Edward P Bass Distinguished Visiting Professor of Architectural DEsign has been offered to the same person twice.

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