Insights

motivation

Star performers need to be identified and valued

18/09/2019

Larry Mogelonsky

While hoteliers tend to be very good at weeding out those who we find unable to excel in a service-based culture, at the same time we often overlook our star performers or do not give them the motivations they need to stay enamored.

[Video Insight] How tech trends can enrich the customer experience

[Video Insight] How tech trends can enrich the customer experience

17/09/2019

eHotelier Editor

With advancements and trends in the hospitality industry constantly evolving it's essential for the hotelier of today to keep their fingers on the pulse, particularly with technology. A wealth of information now sits at guests finger tips, changing the expectations of what their travel experience should be and what makes it memorable. We talk with Frank Trampert, Managing Director & Chief Commercial Officer - Sabre Hospitality Asia Pacific, to see what more hoteliers can be doing to address these challenges.

How to prepare a financial budget

17/09/2019

Here are a few shortcuts, tricks and above all else a process to follow when working on the budget for next year.

air travel stress

Surviving the air travel stress test

16/09/2019

Guest Contributor

Hoteliers see many guests check-in suffering from the stress and discomfort of air travel. Here are practical ways airlines could overcome this situation, but new research also makes it clear that there should be plenty more ways for airlines to reduce passenger stress levels.

In loving memory of Joe’s truck stop

13/09/2019

Stephen Hickmore

Food found in today's home-grown markets is much the same as what we enjoyed in childhood - that is artisanal, handmade and organic - it's just far more expensive now that it's served by hipsters.

Global News

Expedia signs Industry-First Agreement with Marriott

Expedia signs Industry-First Agreement with Marriott

18/09/2019

Guest Contributor

Expedia and Marriott announced that as part of a new agreement signed in April 2019, Expedia Group will become the exclusive global optimized distributor of Marriott’s wholesale rates, availability, and content to a network of global travel providers.

Travelhorizons Report- Americans seek culturally immersive experiences

Travelhorizons Report: Americans seek culturally immersive experiences

18/09/2019

Guest Contributor

The latest Travelhorizons survey conducted by travel marketing firm MMGY Global found that Americans are increasingly interested in immersing themselves in other cultures when selecting a vacation destination.

ABTA campaign over next stage of Brexit uncertainty

ABTA campaign over next stage of Brexit uncertainty

17/09/2019

Guest Contributor

ABTA has launched a customer-facing advertising campaign addressing questions the traveling public and businesses may have about how Brexit could affect their ability to visit the EU.

Announcements

Out now: Revenue Management 2020 – eHotelier Industry Journal

16/09/2019

eHotelier Editor

Take a deep dive into the science and art of revenue management with the latest edition of the eHotelier Industry Journal: Revenue Management 2020.

Suppliers

Sabre's The Power of One with Frank Trampert

[Video Insight] Sabre’s The Power of One with Frank Trampert

18/09/2019

eHotelier Editor

eHotelier talks with Frank Trampert, Managing Director & Chief Commercial Officer - Sabre Hospitality Asia Pacific, about their innovative SynXis platform and how this product maximises revenue and optimises distribution strategy.

Shade-Grown Arbor Day Coffee Launches Single-Serve Recycling Concept for In-room Hospitality

17/09/2019

With the growing demand for greener practices for in-room hospitality,…

4 Ways Strategic Management Accounting Can Improve Hotel Profits

16/09/2019

mycloud Hospitality

In the hotel industry, traditional accounting management practices have been…

People

Rajesh Jhingon named Regional VP at Jumeirah

18/09/2019

Guest Contributor

Rajesh Jhingon has been appointed as Regional Vice President for Jumeirah Hotels and Resorts.

Blair Fowler named GM at Bangkok Marriott

18/09/2019

Guest Contributor

angkok Marriott Hotel The Surawongse has appointed Blair Fowler as General Manager.

Joy Tomita Anderson named DOSM at Prince Waikiki

Joy Tomita Anderson named DOSM at Prince Waikiki

17/09/2019

Guest Contributor

Prince Waikiki announced the appointment of Joy Tomita Anderson as Director of Sales and Marketing.

Events

Boutique & Lifestyle Leaders Association (BLLA) Soft-Launches New Websites and Programs for Members

17/09/2019

Guest Contributor

Includes Phase 1 of the official global Master List of bookable boutique hotels and city guides showcasing boutique business concepts

First-ever Business Travel MICE Procurement Conference 2019 – Strengthen ITB China’s positioning in MICE and Corporate Travel

17/09/2019

Guest Contributor

· Theme: “Value + Compliance: Double Helix of MICE Business” · Launch of China Dynamic Procurement Alliance

Skål Sets Sail in Style

16/09/2019

Guest Contributor

Members of Skål International from around the world gathered in…

Properties

Hilton opens new dual-brand property in Columbia

18/09/2019

Guest Contributor

Located near the University of South Carolina, Hilton Garden Inn and Home2 Suites by Hilton together welcome guests visiting South Carolina’s capital city.

Radisson RED set to make Johannesburg debut

Radisson RED set to make Johannesburg debut

18/09/2019

Guest Contributor

Radisson signs its second Radisson RED Johannesburg Rosebank, its second Radisson RED in South Africa.

Emerald Maldives over-water Villas

Emerald Maldives Resort & Spa opens

17/09/2019

Guest Contributor

The Emerald Maldives Resort & Spa, a proud member of The Leading Hotels of the World, has finally opened its doors.

Education

Radisson announces new global Responsible Business Training Program

Radisson announces new global Responsible Business training program

02/09/2019

Guest Contributor

This new program will cement Radisson Hotel Group’s position as a Responsible Business leader and will give team members the tools they need to drive standards and best practices.

Christopher Nassetta, president and CEO of Hilton, has been named the 2020 Hospitality Executive of the Year by the Penn State School of Hospitality Management and the Penn State Hotel & Restaurant Society.

Hilton president and CEO named 2020 Hospitality Executive of the Year

22/08/2019

Guest Contributor

Penn State School of Hospitality Management and Penn State Hotel & Restaurant Society to honor Hilton's Christopher Nassetta at annual Industry Awards gala in 2020

Hilton celebrates Hospitality Apprenticeship Week

Hilton celebrates apprentices during Hospitality Apprenticeship Week

08/08/2019

Guest Contributor

As the hospitality industry recognizes the first Hospitality Apprenticeship Week, Hilton is celebrating its centenary year with a record number of apprentices employed across its hotels and corporate offices in the UK.

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