High EI individuals should be identified not only as those who have emotional ‘superpower’ but also as those who can handle it.
Economic theories on COVID-19’s impact on hospitality and tourism
A look at the numerous economic factors that determine the degree of damage the pandemic has wreaked on the hospitality and tourism industry. How, who and why some areas of the industry might come out better or worse than others.
Strategic reopening considerations: A look at post-COVID-19 hotel industry changes
If you reopen your property, where will potential guests travel from and what will they want from their stay? Will people even book and what can be done to increase demand?
COVID 19: Making your hotel business future-ready
6 key tips and insights for pivoting into ‘adapt and survive’ mode. The future of this industry promises to be exciting and profitable again as long as hotel owners are ready to reinvent and question past working models.
Five ways to make your hotel F&B a success during COVID
While you may feel that the road to post-lockdown recovery is a long and difficult one, there are many ways to drive revenue and delight your guests despite the current circumstances.
GBTA urges for enhanced transatlantic cooperation to restore safe travels
Harmonised health protocols and coordinated contact-tracing technologies can prevent further outbreaks.
40% of excess unemployment is in Leisure & Hospitality sector
Overall recovery will fail without a travel recovery and legislative action is urgently needed.
Latin America’s hotel construction pipeline shows continuing decline
Analysts at Lodging Econometrics state in the Q2’20 Latin America Hotel Construction Pipeline Trend Report, that the total construction pipeline is down 4% by projects and rooms, year-over-year.
[Webinar] Confronting the COVID-19 challenge
Join our upcoming webinar with Cendyn. Get the industry lowdown to help re-evaulate your overall strategy and build resilience for the future.
What does having a clear communication strategy mean today?
What hotels should be doing to take control of the situation in order to become a trusted property for guests to travel to.
David Deng named General Manager for HRS China
David will lead the China team and continue to develop, maintain, and expand its product and service portfolio.
Italian hotel guests will arrive at the last minute
A new study by SiteMinder reveals an increased preference for spontaneity among Italy’s local travellers, a segment currently crucial to the country’s accommodation industry as international travel continues to rebuild.
AC Hotel Greenville appoints GM and DOS
The AC Hotel Greenville, opening in early 2021 and owned and operated by Auro Hotels, has appointed John Deck as general manager and Else Miller as director of sales.
Shangri-La Hotels in Hong Kong announce new GM
The Shangri-La Hotels in Hong Kong are pleased to announce two new General Manager appointments at Island Shangri-La and Kowloon Shangri-La in Hong Kong.
Hilton appoints Chris Carr to Board of Directors
Hilton Worldwide Holdings Inc. announced the appointment of Chris Carr, Chief Operations Officer of Sweetgreen, to its board of directors, effective immediately. Mr. Carr will serve on the Nominating and ESG committee of the board.
China’s travel market and consumer confidence steadily recovering
With the gradual mitigation of the pandemic outbreak, the willingness of Chinese tourists to travel is rising every day as a recent report conducted by ITB China revealed.
Virtual Destination Mekong Summit
Virtual Destination Mekong Summit to offer recommendations and insights for travel businesses during COVID-19 to prepare for a balanced tourism recovery.
ITB China Travel Trends Report
This report examines the impact on the planned travel behaviour of the Chinese in the coming recovery phase.
Montville House launches at Spicers Clovelly Estate
Spicers Clovelly Estate in the Sunshine Coast Hinterland has launched Montville House, a luxuriously appointed stand-alone guesthouse, reflecting Clovelly Estate’s signature French provincial style.
Banyan Tree looks to sustainable nutrition in post-Covid world
The Banyan Tree Group, one of Asia’s leading hotel brands for sustainability and environmental awareness, has announced that it will launch a range of organic, plant-based menus at its resorts around the world, starting in Thailand later this year.
Marriott introduces new content on digital platform for meetings & events
MarriottBonvoyEvents.com utilizes expert recommendations to reimagine the meeting experience and inspire customers to ‘Connect with Confidence’.
2nd Excellence Award for ETB Hospitality Education and Training Centre
Limerick and Clare Education and Training Board announced its Hospitality Education and Training Centre has become the first centre in the Republic of Irelandto be awarded with a consecutive European Framework for Quality Management Centre of Excellence Award.
ICHM named Australia’s top hotel school
Adelaide-based International College of Hotel Management (ICHM) has been named the best hotel and hospitality school in Australia for the second consecutive year.
FIU and South Beach Wine & Food Festival give back
FIU’s Chaplin School of Hospitality & Tourism Management is helping to put money into the hands of cooks, servers, dishwashers and all team members at restaurants and bars through a new partnership with the South Beach Wine & Food Festival.