While hoteliers tend to be very good at weeding out those who we find unable to excel in a service-based culture, at the same time we often overlook our star performers or do not give them the motivations they need to stay enamored.
With advancements and trends in the hospitality industry constantly evolving it's essential for the hotelier of today to keep their fingers on the pulse, particularly with technology. A wealth of information now sits at guests finger tips, changing the expectations of what their travel experience should be and what makes it memorable. We talk with Frank Trampert, Managing Director & Chief Commercial Officer - Sabre Hospitality Asia Pacific, to see what more hoteliers can be doing to address these challenges.
Hoteliers see many guests check-in suffering from the stress and discomfort of air travel. Here are practical ways airlines could overcome this situation, but new research also makes it clear that there should be plenty more ways for airlines to reduce passenger stress levels.
Food found in today's home-grown markets is much the same as what we enjoyed in childhood - that is artisanal, handmade and organic - it's just far more expensive now that it's served by hipsters.
Expedia and Marriott announced that as part of a new agreement signed in April 2019, Expedia Group will become the exclusive global optimized distributor of Marriott’s wholesale rates, availability, and content to a network of global travel providers.
The latest Travelhorizons survey conducted by travel marketing firm MMGY Global found that Americans are increasingly interested in immersing themselves in other cultures when selecting a vacation destination.
ABTA has launched a customer-facing advertising campaign addressing questions the traveling public and businesses may have about how Brexit could affect their ability to visit the EU.
Take a deep dive into the science and art of revenue management with the latest edition of the eHotelier Industry Journal: Revenue Management 2020.
eHotelier talks with Frank Trampert, Managing Director & Chief Commercial Officer - Sabre Hospitality Asia Pacific, about their innovative SynXis platform and how this product maximises revenue and optimises distribution strategy.
Includes Phase 1 of the official global Master List of bookable boutique hotels and city guides showcasing boutique business concepts
First-ever Business Travel MICE Procurement Conference 2019 – Strengthen ITB China’s positioning in MICE and Corporate Travel
· Theme: “Value + Compliance: Double Helix of MICE Business” · Launch of China Dynamic Procurement Alliance
Located near the University of South Carolina, Hilton Garden Inn and Home2 Suites by Hilton together welcome guests visiting South Carolina’s capital city.
This new program will cement Radisson Hotel Group’s position as a Responsible Business leader and will give team members the tools they need to drive standards and best practices.
Penn State School of Hospitality Management and Penn State Hotel & Restaurant Society to honor Hilton's Christopher Nassetta at annual Industry Awards gala in 2020
As the hospitality industry recognizes the first Hospitality Apprenticeship Week, Hilton is celebrating its centenary year with a record number of apprentices employed across its hotels and corporate offices in the UK.