technology

Finding the right mobile channel for your hotel

Choosing the right mobile channel for your hotel involves a number of factors, including the location of your hotel, the type of guests you cater for and other factors.  Here are the key advantages to consider of branded mobile apps, SMS, push notifications and chatbots.

[Video Insight] How tech trends can enrich the customer experience

[Video Insight] How tech trends can enrich the customer experience

With advancements and trends in the hospitality industry constantly evolving it’s essential for the hotelier of today to keep their fingers on the pulse, particularly with technology. A wealth of information now sits at guests finger tips, changing the expectations of what their travel experience should be and what makes it memorable. We talk with Frank Trampert, Managing Director & Chief Commercial Officer – Sabre Hospitality Asia Pacific, to see what more hoteliers can be doing to address these challenges.

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