Using immersive media to strengthen a hotel brand

16/07/2019

Virtual-reality (VR)-ready hotel tours are a perfect and fun way to show off top-notch amenities, as well as highlighting the cultural opportunities, nearby attractions and hospitality perks a hotel has to offer.

What hoteliers need to learn from ridesharing apps

11/07/2019

Fabian Bartnick

How can hoteliers use some of the learning in success stories such as Uber and Grab and apply them to our hospitality ecosystem to make us better? The answer lies in ease of use for the consumer, from booking to checkout.

How to use chatbots to improve the customer journey in the hotel business

08/07/2019

Natalie Andersen

It may seem counter-intuitive, but effective chatbot implementation within hotels can create a more personal and seamless experience for each visitor, without stealing precious time from your employees. This small perk can help staff improve customer experience in other areas where bots can’t be used.

Ultimate hotel guest experiences should be the touch of a button away

29/05/2019

Are Morch

New research provides some valuable insight into how hotels can leverage the guests changing expectations with more personalized experiences and offerings.

CWT appoints David Zimmer as Head of Channel Evolution

21/05/2019

Guest Contributor

CWT, the B2B4E travel management platform, today announced the appointment of David Zimmer as Head of Channel Evolution.

Kevin Lockert Appointed Senior Vice President, Business Development of Nor1

17/05/2019

Guest Contributor

Nor1 announced the appointment of Kevin Lockert to Senior Vice President of Business Development to their executive team.

Loveholidays’ new agreement with Expedia

09/05/2019

Guest Contributor

loveholidays, one of the fastest growing travel agencies in the UK, has signed a new agreement withExpedia Partner Solutions (EPS), the B2B brand of Expedia Group that powers the business of travel companies, to offer travelers a broader range of properties, destinations and holiday types

From A to Z: Trends and choices in hotel brands

20/02/2019

django99

Gone is standardisation and in has come flexibility and choice. The emphasis is on varied, curated experiences targeted at different audiences.

MVI's Managing Director Anke Gill and Youngwoo Kim, Senior VP of KT's Global Business Development Unit at the signing ceremony in Seoul on 15 February.

KT and MVI to promote AI hotel business in Asia and Middle East

19/02/2019

Guest Contributor

KT and MVI have signed an MoU to introduce AI services to hotels in Asia and the Middle East as well as joint business development linking the hotel IPTV platform of MVI and the hotel AI platform of KT.

Crave Interactive and Quore partner to facilitate new digital hotel services

15/02/2019

Guest Contributor

LEED-certified Hotel Indigo San Diego Gaslamp Quarter is the first to benefit from this joint technology that optimizes response times to guests’ requests for personalized service.

technology

Using immersive media to strengthen a hotel brand

What hoteliers need to learn from ridesharing apps

How to use chatbots to improve the customer journey in the hotel business

Ultimate hotel guest experiences should be the touch of a button away

CWT appoints David Zimmer as Head of Channel Evolution

Kevin Lockert Appointed Senior Vice President, Business Development of Nor1

Loveholidays’ new agreement with Expedia

From A to Z: Trends and choices in hotel brands

KT and MVI to promote AI hotel business in Asia and Middle East

Crave Interactive and Quore partner to facilitate new digital hotel services

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