technology Archives - Insights
Insights

Self-service technology in hotels

The key is that self-service technologies must identify the specific needs of the traveler. It must focus on what guests will actually utilize when they visit. 

SELF-SERVICE TECHNOLOGY IN HOTELS
Insights

Tech doesn’t replace but supports guest communications

There’s a lot to consider adding to your tech stack even after everything that you’ve already done to pivot in the face of the coronavirus. You’ll need a thorough assessment with the overarching goal of having the technology do wonders in the background so that your team isn’t bogged down by the minutia and can focus on the flawless service delivery for those visitors already onsite.

guest communications
Insights

7 changes the hotel sector can’t afford to ignore

The turbulent past 18 months have been an unprecedented time for hotels, prompting key changes in the sector, many of which are long-term, if not permanent. In order to survive, businesses must embrace change across their entire operation and do so quickly.

changes in the hotel sector
Insights

The best tech stack for hospitality

Tech stacks are the latest evolvement of hospitality tools available to make your lives a lot easier through the use of cloud computing benefits; automation, and integration.

tech stack
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