In this Webinar, we explore the actions required to capture direct business through owned, earned and paid media, with actionable insights and key takeaways.
Exceeding guest expectations in a contactless world
We speak with Moritz von Petersdorff–Campen about how hoteliers can take back guest relationships from OTA’s.
Course for you: Monitor work operations
At the core of successful operational planning is an understanding of workflow organization and how different tasks can be coordinated effectively.
[Course of the Week] How to present guest rooms professionally
Learn how to identify procedures for final checks, turndown, and presentation standards to ensure your guests have a pleasant experience.
[Course of the week] Develop and implement event management plan
This course is essential for anyone who wants to pursue a career in event management.
New IoH Academy powered by eHotelier to provide 24/7 learning
The IoH has joined forces with eHotelier to power their new online IoH Academy, which will enable its members to access a huge suite of learning resources 24/7.
Ten best employee referral program tips
Need an employee referral program template and checklist so your employees can refer excellent potential candidates?
How to put an awesome employee benefits package together in 2022
With the pandemic shaking up the workplace, it will take more than retirement benefits to entice top talent to work for you.
Meetings Industry Association launches new certified training
The Meetings Industry Association has launched a range of new sector-specific certified training courses to assist the professional development of those working in business meetings and events and to support individuals new to the industry.
Drive Direct Bookings…The Secret Sauce for your website.
At a time when hoteliers must do more with less, the challenges are especially acute in eCommerce as hotels confront major shifts in travel patterns and consumer behaviors.