In the hospitality industry, a hotel’s success often hinges on the strength of its leadership team. This team’s ability to effectively manage areas like human resources, finance, revenue management, marketing, and operations can make the difference between a thriving business and one that merely exists. Gauging the efficiency through baselining the team can be challenging without a systematic approach.
With technology at the forefront of this evolution, we’re proud to announce the release of the “Hospitality Technology Innovations” report. Created in partnership with HFTP and over 130 leading industry technology solutions providers, this report serves as your compass to navigate the future of hotel technology.
eHotelier partners with BPN’s Maestro to enable hoteliers to promptly assign required training to address guest complaints, reviews, and service gaps.
In today’s highly competitive market with limited staff resources, delivering exceptional guest satisfaction is crucial for the success of any hotel business.
Our online immersive learning course is designed exclusively for hotel housekeepers and managers, providing a 360° learning experience that combines best-practice videos, audio, and step-by-step guides on each element of cleaning and presenting a guestroom.
We speak with Moritz von Petersdorff–Campen about how hoteliers can take back guest relationships from OTA’s.
Learn how to identify procedures for final checks, turndown, and presentation standards to ensure your guests have a pleasant experience.