Marriott Hotels has expanded mobile check-in and checkout globally for Marriott Rewards members to nearly 500 hotels.
This means Marriott Rewards guests can simply check-in and checkout using the Marriott Mobile app on their smartphone. First introduced last year at its hotels in the United States and Canada, Marriott Hotels mobile check-in and checkout is now available in every continent where its nearly 500 properties are located.*
How it works: Marriott Rewards members receive a push notification on their Apple iPhones or Android devices after 4 pm on the day before their arrival alerting them they can check-in. Then they receive an automatic notification when their room is ready. Because payment information is stored within members profiles, guests simply walk up to the expedited mobile check-in desk where their pre-programmed key card will be waiting for them.
At the end of their stays, guests receive a push notification alerting them mobile checkout is available. Upon completion, guests will then be prompted to provide an email address where their bill will be sent, allowing them to bypass the front desk.
*Regulations in Armenia, France, Italy, Kazakhstan, Portugal, Poland, Russia, Spain and Turkey allow for mobile check-in but require guests to checkout with the front desk. Mobile check-in and checkout is not available in Japan.
