Cendyn argues hotels are drowning in data but lacking direction, and positions AI-powered actionable intelligence as the next leap in hospitality technology
AI is already choosing which hotels get booked: 5 takeaways from top industry leaders
A recent hotel industry webinar put on by Destination AI invited the following top executives in AI and made one thing clear:
AI won’t fix broken operations: Why hospitality expertise still matters more than ever
Hotels across the industry are racing to adopt AI. Automated scheduling. Predictive maintenance. Dynamic pricing. Guest chatbots. The pitch is always the same
How AI is changing the future of hotel search
Just when you thought you had SEO figured out, here comes AI travel search and shuffles hotel discovery all over again. Traditional search rankings still matter
The numbers behind AI’s rise as a booking channel for independent hotels
Lighthouse data shows AI referral traffic to hotel websites surged over 50% in weeks after ChatGPT expanded outbound links, with independent hotels
From Fragmentation to Flow: Rethinking hotel operations through connected systems
“Are you working for the software… or is the software working for you?”
Understanding the Back of House Control Chain
How Digital Hotel Back of House Operations Work (B2B)
The value of studying hospitality: A diversified and future‑oriented education
At its core, hospitality is the art of making people feel welcome, comfortable, and cared for—whether in a hotel, a restaurant, on a cruise, or during a guided tour.
Too many systems, not enough sync: Hospitality’s invisible operational crisis
The Illusion of Digital Efficiency
Hotels have never had more technology, yet daily operations have never felt more strained. On paper, everything looks covered:
Breaking language barriers and driving revenue with Travel Outlook and Annette
Today’s hotel guests expect fast, seamless communication — regardless of language. For hotels, that creates both a challenge and an opportunity: delivering personalized
