A Hotel Customer Data Platform (CDP) is a term you’ve likely encountered frequently in recent years if you work in hospitality.
What a monastery taught me about hospitality
Somewhere along I-94, just less than two hours northwest of Minneapolis/St. Paul, amid Minnesota’s rolling farmlands, spread across twenty-six acres of land
The Power of LEGO® Serious Play® in the Hospitality Industry: Unlocking creativity and collaboration
Based on the above statement, LEGO® Serious Play® (LSP) is a facilitated thinking, communication, and problem-solving technique that uses LEGO bricks
Kenya’s luxury hospitality sector soars despite challenges
The sector is experiencing significant growth, driven by international visitors and a stable economy. Experts at the upcoming East Africa Property Investment
Bringing Order to Chaos: Project Discipline in Hospitality
I’ve worked in hospitality and luxury island resorts for many years and have encountered varying degrees of project discipline within the industry.
The real benefits of automation in hospitality (without losing the human touch)
The benefits of automation in the hospitality industry are undeniable, both for guests and staff members.
Bridging language barriers in Hospitality with AI
The world is becoming increasingly interconnected, with businesses and guests crossing borders more frequently than ever before.
Sustainable Wellness: Trends and Practices in Hospitality
The Wellness & Sustainability Panel at the 2024 Cayuga Annual Conference explored the intersection of wellness and sustainability in the hospitality industry.
The Rule of Three: Maximizing Upselling Opportunities in the Hospitality Industry
Creating memorable guest experiences while maximizing revenue is a delicate balancing act. One effective strategy that has stood the test of time is the “Rule of Three.”
Bookboost secures 3.6M€ million to accelerate growth and expand Hospitality CRM Capabilities
Bookboost, the industry-leading hospitality CRM platform, has successfully secured €3.6M EUR in its latest funding round led by Vendep Capital.
