Hamilton Island has appointed Kyle LaMonica as the new General Manager of Australia’s foremost luxury resort, qualia.
As General Manager, LaMonica is responsible for overseeing the operations of the resort and ensuring qualia’s unrivalled standards of luxury are consistently exceeded.
With over 20 years’ experience in hospitality and tourism, LaMonica’s career has spanned various award-winning locations in Australia and around the world.
“I have been fortunate enough to have worked in the tourism and hospitality industry for many years, but working at qualia is the pinnacle of my career,” he said. “I believe when pride and passion come together, you create genuine customer service. If you can achieve that, guests won’t be limited to coming back or simply recommending you – they will insist that their friends experience it.”
“I’m confident in the qualia team’s pride in their work and passion for delivering world class standards of luxury will continue to create the extraordinary and memorable experiences is the resort is renowned for,” said Mr LaMonica.
LaMonica’s role as General Manager will encompass the management of qualia’s well-known Long Pavilion restaurant, with Executive Chef Craig Knudsen at the helm, and the resort’s award-winning Spa qualia.
“Kyle is an exceptional leader with outstanding credentials in travel and hospitality,” said Glenn Bourke, CEO of Hamilton Island Enterprises. “His desire to provide guests with unparalleled service and give each of them an unforgettable experience ensure he will uphold qualia’s unrivalled reputation as Australia’s most exceptional luxury resort.”
Kyle will also be responsible for overseeing qualia’s collection of special events throughout the year such as and the world class Audi Hamilton Island Race Week and the Australian Ballet’s Pas de Deux in Paradise as performed at qualia.
