Posts by eHotelier Editor

New skills courses for eHotelier Academy

New skills courses added to eHotelier Academy

eHotelier Academy have released a range of new video-based courses for skills/service level professionals for Enterprise Learners. New video-based courses include 6 F&B skills courses, 5 Housekeeping skills courses as well as 5 broad customer service courses, available to all learners enrolled in Enterprise Based Learning.

At the Bar: Interview with Sarah Lowden, HRM, Primus Hotel Sydney

eHotelier’s newest editorial feature, At the Bar, features mini-interviews with industry leaders, taking inspiration from their own professional journey and uncovering their thoughts on the biggest issues of facing hospitality in 2019.
This week, we interview Sarah Lowdon, Human Resources Manager at Primus Hotel Sydney about what inspired her to enter the industry and her personal management philosophy.

[Video Insight] How tech trends can enrich the customer experience

[Video Insight] How tech trends can enrich the customer experience

With advancements and trends in the hospitality industry constantly evolving it’s essential for the hotelier of today to keep their fingers on the pulse, particularly with technology. A wealth of information now sits at guests finger tips, changing the expectations of what their travel experience should be and what makes it memorable. We talk with Frank Trampert, Managing Director & Chief Commercial Officer – Sabre Hospitality Asia Pacific, to see what more hoteliers can be doing to address these challenges.