Different customer segments have different booking and staying patterns. Like a kaleidoscope, small recalibrations in their analysis can greatly influence key behaviours and bookings. What does your RMS system need to keep pace with accurate forecasts?
Posts by eHotelier Editor
eHotelier Academy have released a range of new video-based courses for skills/service level professionals for Enterprise Learners. New video-based courses include 6 F&B skills courses, 5 Housekeeping skills courses as well as 5 broad customer service courses, available to all learners enrolled in Enterprise Based Learning.
eHotelier talks to Cavaliere Giovanni Viterale, General Manager of The Fullerton Hotels and Resorts, the first Fullerton property outside Singapore.
eHotelier’s newest editorial feature, At the Bar, features mini-interviews with industry leaders, taking inspiration from their own professional journey and uncovering their thoughts on the biggest issues of facing hospitality in 2019.
This week, we interview Sarah Lowdon, Human Resources Manager at Primus Hotel Sydney about what inspired her to enter the industry and her personal management philosophy.
The 2019 Global Professional Survey on Digital Marketing in the Hospitality Industry will take less than 5 minutes to complete, yet provide valuable insight into the use and effectiveness of digital marketing today and as well as help identify future trends.
eHotelier talks with Frank Trampert, Managing Director & Chief Commercial Officer – Sabre Hospitality Asia Pacific, about their innovative SynXis platform and how this product maximises revenue and optimises distribution strategy.
With advancements and trends in the hospitality industry constantly evolving it’s essential for the hotelier of today to keep their fingers on the pulse, particularly with technology. A wealth of information now sits at guests finger tips, changing the expectations of what their travel experience should be and what makes it memorable. We talk with Frank Trampert, Managing Director & Chief Commercial Officer – Sabre Hospitality Asia Pacific, to see what more hoteliers can be doing to address these challenges.
Take a deep dive into the science and art of revenue management with the latest edition of the eHotelier Industry Journal: Revenue Management 2020.
This summer, Trip.com, an international online travel brand and a Ctrip Group company, sent volunteers abroad for the first time, to participate in a week-long charity program in the West African nation of Sierra Leone.
IHG Hotels & Resorts builds upon We’re there, its global marketing campaign launched in June for Holiday Inn and Holiday Inn Express by surprising travelers with 10,000 free nights for stays at properties around the world.