Starwood Hotels & Resorts SEA is pleased to announce the appointment of Norliza Omar as the new General Manager of Four Points by Sheraton Penang.
Norliza brings a wealth of resort operation and front of the house operational management experience to this exciting new role. She will oversee all management functions at the hotel and will be instrumental in driving further revenue growth in both business and leisure segments and maintaining Four Points by Sheraton’s status as one of Penang’s premier hotels.
With over 20 years of resort and hotel management experience, both locally and abroad, Norliza first ventured into the hotel business as a Personal Butler at Carcosa Seri Negara, Kuala Lumpur before moving to Concorde Hotel, Kuala Lumpur as a Front Desk Agent and subsequently joining the COMO Group at Turks & Caicos Islands.
Having a decade’s worth of experience as a Hotel Manager in various COMO properties before being promoted to be a General Manager at Zaya Nurai Island Resort in Abu Dhabi, Norliza is also no stranger to managing and leading the management team in providing exceptional service and driving revenue and profit for the hotel.
Four Points by Sheraton Penang is an entirely new chapter in Norliza’s already successful career as a hotelier as this will be her first assignment with Starwood Hotels & Resorts. “I have always been interested in joining the Starwood chain as I find their values to be rather in tuned with mine. It is also amazing how fast they grow globally and I am definitely proud to be part of the team now,” says Norliza.“Due to its location of being only 15-minutes away from the city centre and yet still being accessible to a beautiful stretch of beach, Four Points by Sheraton Penang definitely has great potential in being a great go-to resort for both business and leisure travellers.”
The hotel’s new General Manager aims to turn Four Points by Sheraton Penang into the first choice for both guests and employees. “My hope is to be able to lead my team in providing a warm and friendly environment by creating engaging experiences from within. I always believe our service should not be defined by the star ratings but by the level of integrity,” she adds.
