ROOMS DIVISION: Provide Acommodation Reception Services

Providing arrival and departure services to guests requires the ability to check daily PARSarrivals, allocate rooms, check guests in and out of their accommodation and complete invoicing of guest charges.

This unit will show you how to:

  • Prepare for guest arrival
  • Welcome guests and process guest registrations
  • Prepare for guest departure
  • Check guests out and finalise documentation
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