Greg Brown has been appointed general manager of Hilton Baltimore. The city-owned hotel is located in downtown Baltimore, blocks away from the Inner Harbor, and is connected to the Baltimore Convention Center.
Brown will direct and oversee the day-to-day operations of the 757-room premier meeting and convention hotel, located just 15 minutes from Baltimore Washington International Airport.
“Greg’s proven leadership and expertise in operations and management, coupled with his commitment to outstanding customer service, will ensure Hilton Baltimore continued success,” said Ted Ratcliff, senior vice president, operations, eastern North America, Hilton Worldwide. “His appointment extends Hilton’s collaborative efforts with the City of Baltimore in advancing its economic, tourism, and development objectives,” Ratcliff added.
”Our unique partnership with Hilton advances the city’s interests in tourism, a key part of Baltimore’s economy,” said Harry Black, the city’s director of finance and the Chairman of the hotel’s Board of Directors. “With Greg at the helm, we are confident that he will help to capture both group business and individual travelers to our thriving city, which will generate more exposure, more revenue and more jobs for our residents.”
A veteran Hilton Worldwide team member, Brown arrives in Baltimore after five years as general manager of Capital Hilton in Washington, D.C. Prior to joining Capital Hilton, he served since 2005 as general manager of the 390-room Hilton Boston Bay Back. Brown has also held the roles of general manager of Hilton Alexandria Mark Center, Hilton San Francisco Airport, Flamingo Casino Kansas City and resident manager of Hilton Atlanta and Towers. In addition, he assumed a position in corporate management with the Hilton Worldwide as director of front office systems, where he led a team in developing new front office systems for multiple properties. Brown started his career with Hilton in 1979 as director of guest services at Capital Hilton in Washington, D.C.
A native of Virginia, Brown attended the United States Naval Academy and the University of Maryland. He served as a midshipman for the United States Navy from 1975 to 1978.
