Ritz-Carlton selects Resco's Central Reservation System - Insights

Ritz-Carlton selects Resco’s Central Reservation System

The newest entry into luxury cruising, The Ritz-Carlton Yacht Collection brings the legendary hotel brand’s personalized service and timeless style to sea. With that in mind, Resco’s CRS is ideally suited to provide tailored booking solutions required for the new lines’ product offerings.

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Resco’s flexible modules provide solutions for cruise, tour, hotel and air packaging as well as personalised booking options, large and small group sales management, GDS integration and much more. Resco’s new user interfaces and shopping cart features are very intuitive, easy to use and include fully customizable user views.

Resco is capitalising on having a combined central reservation, CRM and onboard system (PMS/POS) in one package. The Resco CRM, Loyalty and Business Intelligence systems are available and integrated to the ship systems and help broaden customer touch points. The modules provide a seamless collection of feedback to allow for high customer engagement and satisfaction. The Resco suite is designed specifically for the cruise industry product and is the only solution in the world to provide a complete 360-degree view of the cruise customer – shore to ship and back.

For more information, please visit:Êwww.rescompany.com

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