The all-in-one business solution for small accommodation providers, Little Hotelier, has released its mobile application on the App Store. The ‘Little Hotelier’ app will allow existing customers – owners of bed and breakfasts, guesthouses and motels – to manage their small property’s rooms and reservations on-the-go, from an iPhone or iPad, free of charge.
Little Hotelier’s product manager, Nicolay Alexiev, says, “We have learnt through our customers that small accommodation providers the world over are recognising that modern technology can give them the freedom they need to keep an eye on their property without having to physically be there. As small business owners, they often wear many hats – the owner of a small accommodation business is typically also the operator, marketer, financial planner and cook – so being able to run their property on-the-go is a tremendous benefit and need.”
Using the app, Little Hotelier customers can manage multiple properties in different locations and be instantly notified of new guest bookings. They can also check room availability and have full control over reservations, room closures, check-ins and check-outs.
A limited version of the Little Hotelier app is accessible offline, to ensure business continuity for small accommodation providers while reducing the risk of double bookings.
One of the app’s early adopters is Holli Hamlin, hotel manager of Hotel Palisade in Australia, who says, “The Little Hotelier app is a wonderfully-versatile way to manage your bookings. It works so well while you are away from your desk, giving you more freedom and flexibility when you are dealing with guests face-to-face. I highly recommend the Little Hotelier app to anyone in the hotel industry.”
According to The Australian Heritage Hotel’s general manager, Lincoln Baker, the app also enhances the guest experience at his property which offers a less traditional front desk.
“The Little Hotelier app speeds up the check-in process and allows for a faster and more personable experience for our customers. It is going to make it much easier for me to implement a check-in from the bar, where most of our customers arrive,” says Lincoln.
The Little Hotelier app can be downloaded from the App Store at apple.co/29Ohj0z. A version for Android users will be released over the coming months.
