Jannah Hotels and Resorts is to start construction on a new five-star hotel that will make the reception check-in queue a thing of the past.
The UAE-based hotel developer and operator will break ground on its seventh hotel, Jannah Creek Dubai, a 152-room establishment that is scheduled to open in 2018 in the premium Creek area.
Jannah Creek Dubai will offer a multitude of innovative features, including a unique check-in experience with no sign of the usual time-consuming queues and document signing at a reception desk. Instead, weary travellers arriving at the luxury hotel will be greeted by one of Jannah’s renowned Karim – the guest’s very own personal genie – who will carry out the check-in on a tablet device as he shows them to their room.
After enjoying their welcome drink, guests will be invited to use an ingenious QR code that, once scanned, will take them to a video that will introduce the features and amenities of the room and the hotel.
Nehme Imad Darwiche, Chief Executive Officer of Jannah Hotels and Resorts, said: “As well as delivering a truly five-star product, Jannah Hotels and Resorts believes in embracing technology to provide an ultra-modern service that offers our guests more time to sit back, relax and enjoy their stay.
“We wanted our guests’ experience to be as smooth and hassle-free as possible, right from the moment they arrive. What better way to eliminate the wait to check-in at reception than removing reception altogether?
“Our Karim check-in service gives a personalized touch that is synonymous with Jannah’s ethos towards an exclusive customer experience.”
The Karim service, a unique feature of the Jannah brand, is available 24 hours a day to provide personalized attention to each guest without intrusion.
The Karim service includes general assistance, such as wake-up calls followed by tea or coffee, arranging for medical pillows, and helping newcomers with anything from car purchases to finding a suitable school for their children.
Jannah Creek Dubai is a partnership between Jannah Hotels and Resorts and the Abu Dhabi-based Al Rubayeh Group.
HE Mohamed Bin Rubayeh Abed El Aziz Al Muheiri, Chairman of Al Rubayeh Group, said their latest property addition is an example of the partnership’s emphasis on innovative features that enhance guest experiences and aid environmental sustainability.
“We are never shy of pushing the conceptual boundaries of what our hotels offer from a technological and service point of view,” he said. “And we spare no expense when it comes to installing smart systems that cut power consumption and ensure the sustainable development of Abu Dhabi in line with the overarching vision of the country’s leaders.”
Jannah’s new smart hotel will follow the example of its 18-storey Jannah Burj Al Sarab in Abu Dhabi, which offers sustainable features such as applications that reduce power consumption inside its 318 rooms and suites, while solar boards on the roof generate power to warm bath water. In addition, laundry and sheets are transferred through pipes without the need to use elevators and consume power.
Jannah Burj Al Sarab also features the fastest Wi-Fi available at any hotel in the world. Its 1.2 Gigabit per second (Gbps) speed, putting it ahead of every other hotel to have tested its speed on the website www.hotelwifitest.com, which tests and rates Internet speeds available at hotels around the globe.
