Kimpton Hotel Palomar San Diego has announced the promotion of Astrid Naujokaitis to from director of guest services to hotel manager. In her new role, Naujokaitis will be responsible for day-to-day hotel operations, selection, development and training of all associates, guest relations and meeting performance and profit goals for the 211-room urban boutique hotel.
Naujokaitis joined Hotel Palomar San Diego over eight years ago, when the hotel first transitioned to a Kimpton property. She started in the accounting department, where she quickly proved her abilities and moved into an accounting manager position. From there, she excelled into assistant guest experience/service manager where she was responsible for guest satisfaction during high volume occupancy and pool deck events. Additionally, Naujokaitis spent over two years as director of housekeeping and director of guest services, making monumental improvements in hotel ratings, including a significant uptick in employee and guest satisfaction scores.
“Astrid’s dedication to Hotel Palomar San Diego, coupled with her proven track record for setting strategic goals and surpassing them, make her the perfect choice for the hotel manager position,” said Jim Hollister, general manager at Hotel Palomar San Diego and director of operations for Kimpton Hotels and Restaurants in Southern California and Arizona. “We have seen Astrid’s incredible capabilities throughout the past eight years and are looking forward to her continued success and leadership in key areas, such as employee retention and brand development.”
Naujokaitis holds a bachelor’s degree in international relations and a minor in Spanish from University of Southern California.
