New president and general manager appointed at Boca Raton Resort & Club

New president and general manager appointed at Boca Raton Resort & Club
John Tolbert, President

Boca Raton Resort & Club, a Waldorf Astoria Resort, announces the immediate appointment of John Tolbert as president and John Carns as general manager of the landmark resort, effective immediately. In his new position as president, Tolbert will be responsible for the day-to-day operations, as general manager, Carns will be leading key operations and staff of over 2,200 at the iconic resort.

A modernized Mediterranean resort village sprawled amongst 356 breathtaking acres, Boca Raton Resort & Club and Boca Beach Club offers guests two world-class resorts in one unique experience. The properties include an award-winning spa, championship golf and tennis facilities, an expansive private beach and luxurious 32-slip marina complement 1,047 deluxe guestrooms and fifteen food and beverage outlets.

A hospitality leader with extensive management and operational capabilities, Tolbert previously held the position of president of sales and marketing for Blackstone, during which he launched the LXR brand of luxury hotels. Earlier in his career, TolbBrt led the team of sales and marketing executives in the opening of one of the most significant resort developments in the Caribbean, the El Conquistador Resort and Club, a Waldorf Astoria Resort.

Carns brings with him over 26 years of hotel management experience, including his most recent position as general manager at Waldorf Astoria Orlando. In addition to his leadership roles at Ritz Carlton Naples, Renaissance Waverly Hotel, and New Orleans Marriott Hotel among others, Carns also played a vital role as general manager at the resort’s sister property, Boca Beach Club, when it reopened in 2009.

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New president and general manager appointed at Boca Raton Resort & Club
John Carns, General Manager

Tolbert holds an EMBA and is passionate about the ultimate experience in travel and real estate. Carns is extremely passionate about creating a high-energy environment that inspires the resort’s leaders, team members and guests to continue to uphold the resort’s honorable reputation.

Guests of Boca Raton Resort & Club, a Waldorf Astoria Resort, are treated to True Waldorf Service, which assigns a personal concierge to each guest. This personal concierge acts as the guest’s primary contact before, during, and – an industry first – after a stay, guaranteeing every desire and request is fulfilled.

Boca Raton Resort participates in Hilton HHonors®, the only guest loyalty program where members booking directly through have access to benefits including a Personal Concierge and complimentary Wi-Fi at 25 Waldorf Astoria hotels worldwide.

To learn more about or experience Boca Raton Resort & Club, visit or call 1-888-543-1286. For more information about Waldorf Astoria Hotels & Resorts, please visit or

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