The Royal Crescent Hotel & Spa is pleased to announce the appointment of Mr. Jonathan Stapleton as its new General Manager. Under the ownership of Topland Group, the heritage hotel has recently undergone a significant renovation and meticulous restoration process, reopening its doors as a ‘British icon reborn’.
Topland Group, a privately owned international investment company with a substantial hotel portfolio, has invested heavily in The Royal Crescent Hotel to consolidate its positioning as one of the world’s leading five star hotels. As such, Topland Group and The Royal Crescent Hotel & Spa are delighted to welcome Jonathan’s expertise in re-launching and establishing five star hotels, resorts and spas internationally.
Jonathan joins The Royal Crescent Hotel & Spa following a distinguished management career. Having overseen multi-million pound refurbishment projects in Singapore, Scotland and the UK, Jonathan specialises in implementing high quality service levels, raising luxury standards, exceeding guest expectations and rebranding – achieving notable industry accolades as a result.
Most recently, Jonathan was General Manager at Thermae Development Ltd. Prior to this, Jonathan held the position of CEO at Farncombe Estate where he consulted on establishing the estate as a leading UK hospitality brand. In addition, Jonathan has been General Manager at Lough Erne Resort in Northern Ireland, which he established as the first AA and NITB 5 Star hotel in Northern Ireland, and The Old Course Hotel Golf Resort & Spa, which he established as one of only three AA 5 Red Star hotels in Scotland. Jonathan also managed The Athenaeum Hotel & Apartments in London and Champneys Health Resort & Spa.
Jonathan is a Fellow of the Institute of Hospitality and a Master Innholder. He was President of the International Spa Association for Europe, Africa and Middle East from 1991 until 2001 and has made a number of additional standout industry contributions throughout his career.
Commenting on his appointment Jonathan said, ‘The Royal Crescent Hotel & Spa is a truly iconic property. I am excited to join a team of such dedicated service professionals and to further enhancing our reputation worldwide as one of the UK’s leading hotels’.