ROOMS DIVISION: Provide Acommodation Reception Services

11 years ago

Providing arrival and departure services to guests requires the ability to check daily PARS arrivals, allocate rooms, check guests in and out of their accommodation and complete invoicing of guest charges.

This unit will show you how to:

Prepare for guest arrival
Welcome guests and process guest registrations
Prepare for guest departure
Check guests out and finalise documentation

Matthew Stephens

4654 posts

https://ehotelier.com

eHotelier is the leading eLearning provider for the hotel industry. eCampus provides an industry-leading Learning Management System with an integrated authoring tool and curriculum of industry best-practise courses and certifications. Our curriculum is curated by academics and industry leaders and is recognised globally, with over 200 courses and 15 certifications specifically designed for hospitality professionals and endorsed by The Institute of Hospitality. Hospitality leaders the world over rely on eHotelier to grow their careers, teams and businesses.