The Dewa Nai Yang Beach Resort recently welcomed the affable Thailand Skalleague and Hawaiian born Scott Michael Smith PhDc., an Assumption University Course Coordinator in the Department of Hospitality and Tourism and popular industry trainer. Ajarn Scott organized a very special week long training program for future leaders.
Scott explains, “The Ladders for Leaders workshop was designed specifically for future leaders looking to improve their management and leadership skills. These wonderful, young, and talented leaders are clearly destined for great things.”
Upon completion of course requirements, Dewa staff received a Ladders for Leaders or Spirit of Hospitality certificates and an improved skill set needed to bring the Spirit of Hospitality to the next level. The program included several short videos, many energizing activities, thoughtful discussions, a few lectures and many surprises. The workshop was presented in English with Thai translations expertly delivered by Mr. Phairat Phonphai (Tori).
“We have had Scott here at Dewa, a few years ago to conduct a Spirit of Hospitality Course which was well received and decided to bring him back for another session and also to provide leadership management skills to our Supervisory level staff, most of whom worked their way up the ranks.” said Lillian Woon Carpenter, General Manager, Dewa Nai Yang Beach Resort, “ Scott has the passion and the understanding of Thai working culture and was therefore able to structure the program accordingly, bringing the team renewed energy and the required inspiration to be successful leaders of their area.”
