Bob Morse to step down as Americas COO of IHG; Lew Fader takes over interim role
InterContinental Hotels Group (IHG) has announced that Robert "Bob" Morse will step down from his role as Chief Operating Officer for the Americas region, effective April 4, 2014. Lew Fader, currently Senior Vice President of Operations for the Americas East Region and Canada, will oversee hotel operations in the interim.
Bob joined IHG in February 2012 from Noble Investment Group where he most recently served as managing principal and chief operating officer. He was responsible for Noble's hotel management group, which prior to its October 2011 merger with Interstate Hotels & Resorts, operated more than 60 properties including full and select service hotels with annual management revenues of approximately $350 million. His responsibilities at Noble included hotel operations, sales and marketing, human resources, information technology and hotel accounting.
Prior to joining Noble, Morse was the chief operating officer for Interstate Hotels & Resorts, Inc. During his tenure, he was responsible for directing a portfolio of more than 300 hotels and resorts with more than $2.3 billion in annual revenue. Additionally, he served in senior management positions for Millennium and Copthorne Hotels PLC, Homestead Suites and with ITT Sheraton Hotels & Resorts, where he oversaw the worldwide franchise organization for the Sheraton and Four Points brands.
Outrigger announces changes in revenue management team
Outrigger Enterprises Group is pleased to announce two changes to its revenue management team.
Beverly Fidel has been named director of revenue management for the Outrigger Waikiki on the Beach, where she is responsible for the strategic rate planning and coordination between the hotel and various departments within Outrigger, as well as to the company's external business partners.
Fidel began her Outrigger career in 1990 and worked her way up to hotel manager. She found her niche in the analytic discipline of revenue management and became manager and then director for the OHANA brand and most recently, director for Outrigger's Waikiki beachfront properties.
Fidel is a member of the Advisory Council for the U.S. Department of Education's Career and Technical Education (CTE) program and is active with Distributive Education Clubs of America (DECA).
Czarina Lam joins Outrigger as director of revenue management for the OHANA brand as of March 16, 2014. Properties under Lam's watchful eye are the OHANA Waikiki East, OHANA Waikiki West and the OHANA Waikiki Malia. Lam will oversee all sources of room revenue reservations and revenue operations while working closely with sales and marketing.
Before joining Outrigger, Lam was director of revenue management for the Ala Moana Hotel since 2011 having been promoted from revenue and reservations manager. Previous experience was with Aston Waikiki Beach Tower, the Renaissance Ilikai Waikiki Hotel and the Hilton Hawaiian Village Beach Resort & Spa.
Lam is a graduate of the University of Hawaii School of Travel Industry Management.
