Long-term Incentives Are Way to Retain Hospitality Employees Beyond Xmas

A study by Michael Page found that long-term financial and non-financial incentives are the key to maintaining hospitality employees beyond the Christmas period.

The current forecast for hiring activity in the hospitality and leisure sectors is expected to be a positive one in the next six months, influencing employers to shift their focus from short-term bonuses and low salary bases to these long-term incentives.

According to the 2013/14 Michael Page Salary & Employment Forecast – Hospitality & Leisure, 74 percent of surveyed employers state flexible work arrangements as the most popular employee support option; however, 66 percent expect staff turnover in the next six months, only seven percent believe their employees will leave for a higher salary and 33 percent of employers expect employees will leave to broaden their work experience.

Richard Wyn, regional director, Michael Page says that there is a strong demand to fill particular roles within the hospitality and leisure sectors.

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"There is some good confidence in the hospitality and leisure sector with regards to hiring activity for professional talent over the next six months," Wyn says. "In particular, business growth in the areas of Quick Service Restaurants (QSR) and contract catering is expected to continue, leading to a pick-up in hiring activity for skilled hospitality professionals. General Managers, Operations Managers and Event/Operations Managers will also be in strong demand over the coming six months."

Key findings:

  • 74 percent of surveyed employers state flexible work arrangements, followed by 48 percent for team building activities as the most popular employee support options.
  • 52 percent of employers believe a strong company culture is a critical factor in candidate attraction and retention.
  • 66 percent of surveyed employer expect staff turnover in the next six months.
  • An increase in opportunities for individuals at the senior management level is expected, particularly National and General Managers.

Source: Hospitality Magazine

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