Crimes Against Mobility: Your Hotel Website Could Be Punished For Improper Mobile Optimization

By Matt Bitzer

Last week, Google took another step in encouraging site owners to properly optimize their mobile websites. And by "encouraging" I mean "forcing site owners do so under penalty of mobile search obscurity." But Google's not one to penalize indiscriminately (ha, almost typed that with a straight face), and has offered to set us wayward webfolk on the right track with their guide to building mobile-optimized websites and their list of common mistakes in smartphone sites.  But it looks like this is just the beginning, as Google continues to impress upon the web world the importance of properly optimizing your mobile website.  And in true Google fashion, failure to heed their warnings can result in a dark void where your mobile traffic used to be.

Yes, yes, we get it: mobile is important

Like many of you, my mobile phone is always with me. When I'm eating breakfast I'm scrolling through tech blogs; On my train commute to work I'm checking my emails; During the day it sits next to my laptop, alerting me to dinner plans via text messaging; and at night it's perched on the edge of my nightstand like a gargoyle, its cycloptic "charging light" eye casting a faint green glow across my pillow, watching me as I sleep.

I spend so much time with my smartphone that if the cell radiation FUD stories are true, someday my phone and I may literally be joined at the hip in some sort of biological mutant technomonstrosity.  And I know I'm not alone, because I see others out there that spend even more time on their smartphones than I do: texting while driving, walking while browsing, Facebooking while intoxicated, playing Angry Birds under a falling piano, and any number of potentially hilarious and deadly situations…well, funny if they were cartoon characters. 

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Yes indeed, mobile optimized sites are important.  Especially for those businesses in the travel industry (I'm looking at you, hotels). After all, travelers tend to do what they do best: travel. And that means their on-the-go lifestyle goes hand-in-hand with mobile website accessibilty.

Website success 3 years ago ≠ Mobile site success this year

In the past your hotel might have been able to get by with a poor mobile presence. Maybe your standard website performed admirably in the search results, plus it was a few years back so mobile wasn't as ubiquitous as it is today. In those days–the good old days, you remind yourself–a mobile site for your hotel was just another bit of eye candy for the main attraction: your standard desktop site.

And let's face it, you just didn't have the budget this year to create a mobile-optimized site anyway. It happens. And in the good ol' days, you could always plead ignorance to the SEO gods and beg for forgiveness if your hotel's website performed poorly on smartphones and other mobile devices. You knew the search giants didn'treally scrutinize mobile sites the way they do your normal desktop site, so you focused your energy on those standard webpages instead. Plus, maybe mobile traffic to your site was still in its infancy. Still, seeing this the SEO gods would shake their heads from on high and tsk-tsk your decision to remain mobile-averse, like a parent does their reckless teen.  "Foolish mortals," they'd mutter with arms crossed, all the while planning your site's impending doom with a swift and righteous algorithm change that would quickly smite your site's humble existence from the face of the internet.

The SEO gods are angry, my friends.  And only an offering of a well-optimized mobile site will quell their tempestuous rage!

Evaluating your website using common sense

Sure, none of your website's Flash videos play on iPhone or Android phones–replaced instead by an imposing white block smack dab in the middle of your homepage–but at least the text still shows up, you assure yourself. And despite the fact that your webpages take 5 minutes to load on a 4G smartphone, you shrug your shoulders and rationalize that patience truly is an underappreciated virtue, and your website is simply giving your visitors a chance to appreciate that virtue more than they ever have before. Use common sense–if those things drive you crazy on others' mobile sites, then why would you force the same horrible user experience on guests of your own site?  It's bad for business.

It's time to change your ways before it's too late. By now you should have some form of smartphone presence, but is it truly optimized for smaller screens and slower internet speeds? Fortunately, Google provides a roadmap of sorts to help you sort through your mobile site issues.  Let's have a look.

Explaining the common mistakes on smartphone websites

Check out Google's official developers portal for the full list of common mistakes you'll find in your smartphone website, but here's a quick breakdown with a few explanations and images:

There's more… continue reading the rest of the article "Crimes Against Mobility: Your Hotel Website Could Be Punished For Improper Mobile Optimization " on the Blue Magnet Interactive Blog

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