SevenRooms_, a reservation, seating and guest experience management platform for restaurants, nightclubs and hotels, is excited to announce the expansion of their partnership with Jumeirah Group, the Dubai-based luxury hotel company and a member of Dubai Holding.Ê
Starting this August, SevenRooms’ software will integrate into over 70 restaurants, lounges and bars within the Jumeirah Group portfolio, including the Burj Al Arab Jumeirah, Jumeirah Beach Hotel, Jumeirah Emirates Towers, Jumeirah Zabeel Saray, Jumeirah_ _Creekside_ _Hotel_ _and_ _Madinat_ _Jumeirah.Ê
SevenRooms, a technology platform used by hospitality operators in 100+ cities around the world, started working with Jumeirah Group in 2016 in a pilot program. The expansion of the technology across the remaining restaurants, lounges and bars will enable Jumeirah Group to service and understand guests at their F&B outlets on a more personalized and sophisticated level.
What was once siloed guest F&B data will now be shared across properties to streamline service and improve day-to-day operations across the board, offering unified guest profiles containing_ _detailed_ _guest_ _history_ _and_ _order_ _data_ _through_ _the_ _point_ _of_ _sale_ _integration.
Operationally, the SevenRooms platform will connect systems and teams across the organization while freeing up employees’ valuable time to focus on what matters most: the guest_ _experience.
ÒExpanding our partnership with Jumeirah Group, a world-class luxury hotel operator, is an exciting milestone for SevenRooms,” said _Joel Montaniel,_ _CEO andÊ_co-founder_ _of_ _SevenRooms_.Ê “Jumeirah Group’s focus on enabling a truly differentiated guest experience through technology completely aligned with our company’s ethos from day one, and we knew this would be a beneficial partnership for both our companies.”
ÊÒAt Jumeirah Group, knowing our customers and providing them with memorable experiences is at the core of our business,Ó said_ __Alejandro_ _Helbling,_ _VP_ _of_ _Group_ _Services,_ _Jumeirah_ _Group_. ÒEvery decision we make supports delivering to that objective so we are thrilled to not only find a technology platform that gives us the ability to provide our customers personalized service, but to be working with a company, SevenRooms, that shares in this_ _philosophy.Ó
For_ _more_ _information,_ _or_ _to_ _learn_ _more_ _about_ _the_ _SevenRooms_ _platform,_ _please_ _visit www.sevenrooms.com__ _or_ _reach_ _out_ _at_ email@example.com_.ÊÊ
Want to keep up to date with industry news? Click here to subscribe toÊeHotelier’s dailyÊe-newsletter.