The right Property Management System a key factor in hotel success: Study

eHotelier_600x560_slider_images_front desk girlStarfleet Research has announced the release of The 2016 Smart Decision Guide to Hotel Property Management Systems.

The 2016 edition is updated and expanded to highlight emerging trends and new technology innovation, with a focus on the role of PMS in improving the overall guest experience.

Hospitality technology has evolved by leaps and bounds in recent years. In fact, until recently, there was no single software application for managing, let alone automating, all of the different functions that take place at a hotel or resort in a unified and integrated fashion.

Fast forward to today and next-generation property management solutions are empowering hoteliers with the ability to drive ever-increasing levels of efficiency and effectiveness in ways that may have been difficult to imagine only a decade ago.

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The scope of the platform capabilities has expanded beyond core functions like guest registration, room inventory maintenance and housekeeping assignment to encompassing virtually all aspects of hotel operations. The capabilities have also become increasingly sophisticated and flexible as well as more easy to seamlessly integrate with third-party technologies, including web booking engines and point-of-sale (POS) and revenue management systems.

It’s no wonder, then, that so many hoteliers have come to embrace next-generation hospitality technology as a strategic imperative. In fact, according to the research, more than one-quarter (27%) of hoteliers who have not upgraded their PMS within the past 3 years plan to do so in the next 12 months.

The research for this 44-page Smart Decision Guide is based on data collected from 212 qualified survey respondents across different geographies, different types of lodging properties and different levels of the organization. The content was independently produced, providing for unbiased, fact-based information. The underwriters of this Smart Decision Guide include the following industry leaders: Agilysys, Infor, MaestroPMS, Oracle Hospitality and Sabre.

The 2016 Smart Decision Guide to Hotel Property Management Systems is now available for complimentary download. It can be accessed here.

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