2017 Travel & Hospitality Report: Connecting the Customer Journey

Over the last 6 months, senior executives from KLM, Jumeriah, Heathrow, Thomas Cook, Yotel, Carlson Rezidor, Hertz, Virgin Holidays, Disney and Dorchester Collection have shared challenges they’re facing on the road to customer excellence and how they’re tackling arising issues to produce theÊ2017 Travel & Hospitality Report.

Featuring exclusive interviews and insights from senior executives the report focusing on:

  • Connecting the digital journey
  • Connecting their customer journey
  • Connecting the brand experience

And much more!

Download your free copy of the 2017 Travel & Hospitality Report: Connecting the Customer Journey

>> http://bit.ly/2rR5F2h Ê<<

The reportÊhas been created ahead of Customer Experience Exchange for Travel & Hospitality (19 Ð 20 September 2017, London) Ð an invitation-only senior executive meeting where CX leaders meet, network, benchmark and strategise their CX plans with their peers. Email Exchangeinfo@iqpc.comÊto register.

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