2017 edition of the Travel & Hospitality Report: Connecting the Customer Journey

7 years ago

eHotelier are delighted to partner with the Customer Experience Exchange for Travel & Hospitality.

The 2017 edition of the Travel & Hospitality Report: Connecting the Customer Journey has just been released and I wanted to ensure that you saw it first! You can download the full report here for free >> http://bit.ly/2rR5F2h Ê<<

Over the last 6 months, senior executives from KLM, Jumeriah, Heathrow, Thomas Cook, Yotel, Carlson Rezidor, Hertz, Virgin Holidays, Disney and Dorchester Collection have shared the challenges they’re facing on the road to CX excellence and how they’re tackling these. Featuring exclusive interviews and insight from senior executives the report focuses on:

Connecting the digital journey
Connecting their customer journey
Connecting the brand experience

And much more!

Advertisements

Download your free copy of the Travel & Hospitality Report: Connecting the Customer Journey >> http://bit.ly/2rR5F2h Ê<<

I hope you enjoy the Report which has been created ahead of Customer Experience Exchange for Travel & Hospitality (19 Ð 20 September 2017, London) Ð an invitation-only senior executive meeting where CX leaders meet, network, benchmark and strategise their CX plans with their peers. Email Exchangeinfo@iqpc.com if you would like to join them or if you offer CX solutions and services that would benefit this high level audience.

Matthew Stephens

4653 posts

https://ehotelier.com

eHotelier is the leading eLearning provider for the hotel industry. eCampus provides an industry-leading Learning Management System with an integrated authoring tool and curriculum of industry best-practise courses and certifications. Our curriculum is curated by academics and industry leaders and is recognised globally, with over 200 courses and 15 certifications specifically designed for hospitality professionals and endorsed by The Institute of Hospitality. Hospitality leaders the world over rely on eHotelier to grow their careers, teams and businesses.