eHotelier are delighted to partner with the Customer Experience Exchange for Travel & Hospitality.
The 2017 edition of the Travel & Hospitality Report: Connecting the Customer Journey has just been released and I wanted to ensure that you saw it first! You can download the full report here for free >> http://bit.ly/2rR5F2h Ê<<
Over the last 6 months, senior executives from KLM, Jumeriah, Heathrow, Thomas Cook, Yotel, Carlson Rezidor, Hertz, Virgin Holidays, Disney and Dorchester Collection have shared the challenges they’re facing on the road to CX excellence and how they’re tackling these. Featuring exclusive interviews and insight from senior executives the report focuses on:
- Connecting the digital journey
- Connecting their customer journey
- Connecting the brand experience
And much more!
Download your free copy of the Travel & Hospitality Report: Connecting the Customer Journey >> http://bit.ly/2rR5F2h Ê<<
I hope you enjoy the Report which has been created ahead of Customer Experience Exchange for Travel & Hospitality (19 Ð 20 September 2017, London) Ð an invitation-only senior executive meeting where CX leaders meet, network, benchmark and strategise their CX plans with their peers. Email Exchangeinfo@iqpc.com if you would like to join them or if you offer CX solutions and services that would benefit this high level audience.