River Norths luxurious Kinzie Hotel, located just steps away from the Magnificent Mile, has appointed Jill Farley as Director of SalesÊand Marketing. The boutique property named after Chicago’s first citizen, John Kinzie, features an art-forward contemporary design along with a Chicago-centric identity.
Ms Farley, a native of the Chicago/NW Indiana area, brings 10-plus years of hospitality experience to her new position, many of those with the Four Seasons corporation. Having begun in the hospitality industry as a server, and working her way through catering before sales, Ms Farley is focused on employing her wide-ranging skills into her new position.
“I’m not here to wheel and deal,”Êsaid Ms Farley in describing her style. “Transparency is my M.O., and I’m only concerned with exceeding guest expectations!”
Ms Farley plans to incorporate best practices learned at bigger brands, however now without the same constraints. Kinzie’s owner, Portfolio HotelsÊand Resorts, encourages employees to think outside the box. “I bring fresh ideas with a personal touch,” said Ms Farley.Ê
Prior to her appointment at Kinzie Hotel, Ms Farley was the Director of Sales for White Lodging, where she oversaw 10 hotels and nearly 1,500 rooms near Midway airport, including brands like Marriott, Hilton and Hyatt.