KNOWCROSSÊhas announced the addition of The Ned, London, to its growing clientele in the UK. The hotel has deployed Knowcross products to maximize control, ensure efficiency, and increase staff productivity.
At The Ned, the Knowcross platform has been integrated with the hotel’s Property Management System and is used extensively by 441 staff members. Out of these, 89 staff members use it on their smartphones via an app that enables them to automatically action special requests, assign jobs to staff in all departments, alert staff about traces and enable quick service recovery.
ÒLondon is one of the most visited cities in the world which makes it an intensely competitive market for hotels. At the same time, this also provides London hotels with a great opportunity to stand apart and differentiate from competition by exceeding guest expectationsÓ said Nikhil Nath, CEO and Founder of Knowcross. ÒOur products help hotels achieve this differentiation through enhanced service delivery and greater customer focus.
With the addition of The Ned, thirty of London’s top hotels now use the Knowcross platform.
ÒOur products facilitate higher staff productivity and higher standards of guest-service. No wonder then that The Ned is already considered as one of London’s top hotelsÓ commented Paritosh Kumar, VP (Europe) at Knowcross.
