Revinate, a San Francisco-based technology company that is reinventing the hotel guest’s experience, has announced the adoption of Revinate Reputation by Marriott International’s APAC portfolio, spanning 9 brands.
In what represents the company’s largest partnership in Asia Pacific so far, 200 Marriott-affiliated properties and restaurants will benefit from Revinate Reputation: a market-leading tool to capture, measure, and optimize the guest experience.
According to Bart Buiring, Chief Operations Services Officer at Marriott International, Asia Pacific said: “One of the core values of our company is pursuing excellence by showing our dedication to customers in everything we do. By effectively listening to and acting upon what guests say about their stays across our APAC portfolio, we will be able to even better cater to their needs and preferences and exceed their expectations. We look forward to Revinate helping us reach that goal.”
Dany Bolduc, Vice President for APAC at Revinate, said: “Our partnership with Marriott International represents a significant milestone in our Asia Pacific expansion plans and a strong endorsement to our online reputation management tool. Marriott International’s increased focus on food & beverage across its APAC portfolio will benefit from the unparalleled online reviews and social media mentions collection and analysis capabilities of our Reputation tool.”
Revinate provides its reputation management and automation marketing solutions to a number of brands and individual properties in APAC. The company is also a partner of over 30,000 of the world’s leading hotels, and was recently awarded the “Most Innovative Established Company” by the global travel market research company Phocuswright.
