Kimpton Hotels & Restaurants has announced that Kathleen Reidenbach will assume the newly created role of Chief Commercial Officer, a strategic move that unites the boutique hotel group’s commercial functions under an established Kimpton leader. Most recently, Kathleen was Kimpton’s senior vice president of marketing.
In her new role, Kathleen will oversee both the Sales & Catering and Marketing departments, which together make up Kimpton’s commercial division. As the brand continues to evolve and scale globally, this role helps fortify Kimpton’s competitive edge by aligning key commercial functions, including digital, guest marketing, brand, communications, revenue and distribution, and corporate social responsibility (CSR).
“Kathleen’s unwavering commitment to Kimpton and remarkable leadership qualities make her the perfect fit for our new Chief Commercial Officer position,” said Mike DeFrino, Kimpton’s CEO. “For nearly 15 years her contributions have helped expand our portfolio and pave the way to the company’s historically high RevPAR Index without losing sight of the signature Kimpton flair our hotels and brand are known for.”
Since joining the company in 2002 as a business analyst, Kathleen has held a series of increasingly prominent roles. In 2013 as Kimpton’s senior vice president of marketing, Kathleen’s vision led the brand’s evolution from a collection of individual properties to that of a leading boutique operator with more than 60 hotels and 70-plus restaurants nationwide and several global openings on the horizon. Under her leadership, Kimpton has sharpened its digital presence, elevated its social media efforts, refined the company’s charitable giving initiatives, and launched its unique loyalty program, Kimpton Karma Rewards – accomplishments that have helped drive both performance and category growth.
“In addition to being the creative force behind award-winning marketing strategies that have raised our brand recognition and positioning, Kathleen is a passionate champion of our heartfelt Kimpton culture. We’re confident she’ll lead with heart and intelligence as we bring the unique Kimpton guest experience to new destinations,” continued DeFrino.
Prior to joining Kimpton, Kathleen worked as a financial analyst at Robertson Stephens, an investment bank that provided a broad range of financial advisory services to growth companies in the technology, consumer and services sectors. Kathleen graduated from Amherst College with a bachelor’s degree in Economics and Spanish.
