The InterContinental Hotels of San Francisco have announced the following new hires and promotions across the human resources, engineering, finance, sales teams, and more at the InterContinental San Francisco and InterContinental Mark Hopkins.
Mark Hyde has been named Director of Human Resources for the InterContinental San Francisco. His experience includes human resource and general management roles with a number of hotels and restaurants in Silicon Valley and San Francisco including Dinah’s Garden Hotel & Trader Vic’s Restaurant in Palo Alto, Hyatt San Jose and Hyatt Sainte Claire, Handlery Hotels, and most recently, the Holiday Inn Civic Center. He also brings experience from Levy Restaurants/Compass Group, providing human resources support and leadership for the Golden State Warriors, Sacramento Kings, NASCAR Infineon Raceway, and more. Mark is a US Air Force veteran and has served as an Adjunct Professor for San Francisco State University since 2012.
InterContinental San Francisco announces William Block as Director of Finance. He has been part of the InterContinental Hotels Group for more than 40 years, working in various financial positions across properties in the United States, beginning with the InterContinental Maui. He has worked with the InterContinental San Diego, InterContinental Houston, InterContinental The Willard, Washington D.C., and the InterContinental Mark Hopkins. Most recently, William was Controller for the Crowne Plaza Los Angeles Airport.
Maggie Ann Yan has been promoted from Credit Manager to Assistant Director of Finance for the InterContinental San Francisco. Her early career began at The Claremont Hotel & Spa in Berkeley, where she worked as Payroll Assistant and Accounting Clerk before moving to the Westin San Francisco Market Street as Income Auditor. In 2007, Maggie Ann joined the team at the Four Seasons Hotel San Francisco as Accounts Receivable Clerk, Auditor, and General Cashier before being promoted to Credit Manager and later Accounting Manager. She holds a Bachelor in History and Asian American Studies as well as a Masters in Asian American Studies from San Francisco State University.
Karyna Flores brings an international background and commitment to customer service to the position of Business Development Manager at the InterContinental Hotels of San Francisco. Karyna has returned to the InterContinental from the Taj Campton Place in the Sales and Marketing department. In addition to her previous work at the InterContinental Hotels of San Francisco, she worked for the Doubletree by Hilton and the Hilton Concord. Karyna began her global career in hospitality in the Philippines with an internship as part of the Personality Development team with Philippine Airlines and later as a member of the Front Office team of the Mandarin Oriental Manila. She landed her first job with The Bellevue Manila Hotel in the Reservations department and was later promoted to Sales Executive. Prior to transitioning to the United States, Karyna was part of the in-flight crew for Qatar Airways, stationed in Doha, Qatar.
From his early hospitality days as a Bell Person to a number of front office roles, David Valencia has been working in the hotel industry since 2005. In addition to a degree in hospitality and tourism management from the University of Massachusetts Amherst, David worked for the Marriot, Hyatt, and Crowne Plaza brands before joining the InterContinental Hotels of San Francisco team as an Assistant Manager and later Front Office Manager at the InterContinental Mark Hopkins. He recently accepted the position of Director of Front Office at the InterContinental San Francisco.
Kendra DeLeon Monroe has been promoted from Assistant Front Office Manager to Front Office Manager for the InterContinental San Francisco. In addition to earning a Bachelor of Arts degree in Hospitality Business Management from Washington State University, Kendra’s early career included roles as Guest Services Agent at the Lodge at Suncadia in Cle Elum, Washington and positions as Concierge and Welcome Desk Supervisor for W Seattle. She was most recently the Assistant Front Office Manager for the Hilton Bellevue in Washington, where she was named Manager of the Year.
Jesse Pennington has been with the InterContinental San Francisco since its first year. Newly promoted to Assistant Chief Engineer, Pennington previously held the position as Stationary Engineer, responsible for preventative maintenance and repairs across the 550-room hotel. He has a background in carpentry, specializing in welding, and has training and certificates in refrigeration and A/C systems, fire safety, computer science, and more.
