The St. Regis Bal Harbour Resort is pleased to announce that Oliver Key has been named as the new General Manager of the luxury property. A seasoned hotel executive with over 20 years of experience in some of the world’s finest hotels, Key will oversee all operations for the 227 room Miami resort.
“We are very pleased to welcome Oliver Key to The St. Regis Bal Harbour as general manager,” said Jim Petrus, the global brand leader for St. Regis Hotels & Resorts. “Previously the general manager at The St. Regis Abu Dhabi, Oliver has an impressive track record of success in both city-center locations such as London, New York and San Francisco, and resort environments including Hawaii and Florida. We are confident that he is the perfect fit to lead our incredible team at this award-winning hotel.”
“Throughout my years working in the industry, I have led diverse teams to improve financial results, deliver service excellence and ultimately enhance guest experiences,” said Oliver Key, general manager. “Not only does the St. Regis Bal Harbour exemplify the brand’s unparalleled services and amenities, but it’s located in one of the world’s most coveted destinations. I am looking forward to bringing my expertise to this talented team and world class resort.”
Most recently, Key served as opening general manager of the St. Regis Abu Dhabi, which since its opening in 2013 is now established as one of the city’s most successful hotels in terms of service, financial and operational performance.
Prior to the St. Regis Abu Dhabi, Key spent three years as the general manager for Emaar Hospitality; opening two five star hotels in Dubai – the Armani Hotel Dubai, the world’s first Armani Hotel and The Address Hotels, Dubai Marina.
Key also spent ten successful years with Fairmont Hotels & Resorts, working with multiple properties worldwide.
Key received his Bachelor of Science honours degree in Hotel and Catering Management at the University of Surrey.
