Seasoned hotelier Niklas Wagner is set to guide Louis T Collection through its next phase of development in his role as Director of Operations for the groupÕs latest hotel debut and a newly renovated property.
Mr Wagner joins the hospitality and building solutionÕs team at a pivotal time with the opening of Hotel Bocage in Hua Hin, and the re-opening of the collectionÕs flagship hotel, Mantra Samui Resort, on the idyllic island of Koh Samui.
In addition to his overarching role as director of operations of both properties, Mr Wagner will also assist the group on food and beverage concepts and operations, a role in which heÕs keen to manifest a guiding philosophy of Louis T.
ÒA Louis T hotel is a unique, independent hotel thatÕs driven by human interaction,Ó said MrÊWagner. ÒAfter all, truly happy guests remember the individuals and experiences that made their stay special and thatÕs what our team delivers. I want toÊleadÊteamsÊthatÊcan pivotÊquicklyÊtoÊadjustÊtoÊchangingÊguestÊbehaviours withoutÊbeingÊrestrictedÊby corporate structures and over complicated procedures.ÊWeÊshouldÊbeÊevolving constantlyÊandÊavoidÊbeing stuckÊinÊtheÊstatusÊquo.”
Before embarking on his journey with Louis T Collection, the German-native held senior management roles with Four Seasons and Hyatt in America, Qatar, Hong Kong, Vietnam, Korea and in his hometown Hamburg.
“Niklas is a very dynamic individual with a fine appreciation for food and beverage and flair with people,Ó said Grant Healy, CEO of Louis T Collection. ÒHe is also very business savvy and will play an important role for Louis T Collection. What stands out with Niklas’s professional background is that he has pursued a career with some of the best chain hotel groups as well as ventured into his own entrepreneurial efforts in the freestanding restaurant space”.
Louis T CollectionÕs upscale boutique property, Hotel Bocage, opened in Hua Hin in April in partnership with prominent Thai architect, Duangrit Bunnag. The hospitality and building solutions group acquired its Samui property in 2015 and reopened it as Mantra Samui Resort earlier this yearÊafter extensive renovations to its rooms, lobby, pool and the addition of a new spa.
Want to keep up to date with industry news? Click here to subscribe toÊeHotelierÕs dailyÊe-newsletter.