Matthew Stephens
Managing Director
eHotelier

About Matthew Stephens:

I am passionate about supporting self-paced professional development for current and aspiring leaders around the world.

Business and career success requires continual learning, from the latest trends, insights, and news to online education from line staff to the executive level. Whether you have been to school or university, completed an MBA or landed in an industry unintentionally, to succeed and grow requires passion supported by learning.

eHotelier provides the structured framework to support yours and your team’s professional growth through online resources and professional development programs created in collaboration with industry leaders and curated by academics, customizable to your organization’s standards and requirements.

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Australia

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ARTICLES

Your Well-Being Isn’t Separate From Your Leadership

Ask any hotel manager what’s hardest about the job, and burnout usually comes up before revenue targets or staffing shortages. Long hours, constant interruptions, and emotional labor are baked into…

A Sustainability Statement Isn’t a Plan — Here’s the Difference

Most hotels can produce a sustainability statement without much effort. Far fewer can produce an actual plan — one with identified risks, defined strategies, and a way to track whether…

Your Non-Alcoholic Menu Is a Revenue Line, Not an Afterthought

Guest habits are shifting, and your beverage program needs to shift with them. Non-alcoholic drinks now make up a meaningful and growing share of what people order at bars and…

Why Every Hire Needs This Food Safety Course

Food safety training tends to get pointed at the kitchen and stop there. But some of the biggest risks in a hotel happen outside it — a housekeeper handling a…

PODCASTS

The latest trends and developments in spa and wellness management, with Tammy Pahel

In this episode, we explore the latest trends and developments in spa and wellness with Tammy Pahel, Chief Wellness Officer for Alchemy Wellness Resorts and VP of Spa & Wellness…

How resorts can protect the worlds oceans with Theresa van Greunen

Celebrating World Ocean Month with Theresa van Greunen from Aqua-Aston Hospitality and the ways in which they are integrating expertise in local destinations while holding community and environmental stewardship as…

WEBINARS

Rebuilding traveler trust and optimising revenue during COVID recovery

Confronting the COVID-19 challenge

Bringing order to chaos