Matthew Stephens
Managing Director
eHotelier

About Matthew Stephens:

I am passionate about supporting self-paced professional development for current and aspiring leaders around the world.

Business and career success requires continual learning, from the latest trends, insights, and news to online education from line staff to the executive level. Whether you have been to school or university, completed an MBA or landed in an industry unintentionally, to succeed and grow requires passion supported by learning.

eHotelier provides the structured framework to support yours and your team’s professional growth through online resources and professional development programs created in collaboration with industry leaders and curated by academics, customizable to your organization’s standards and requirements.

Contact Details:

Company:

Advertisements

Location:

Australia

LinkedIn:

Website:

ARTICLES

Design Menus That Drive Revenue and Guest Loyalty

The Most Profitable Menus Are Designed, Not Discovered Ask any experienced hotel food and beverage leader where profitability begins, and most will point to purchasing, labor costs, or revenue management….

Control Stock Like a Hospitality Leader

Why Great Hotels Never Leave Stock Control to Chance Walk through any successful hotel, restaurant, resort, or hospitality operation and you’ll see guests enjoying seamless service. What guests rarely see…

Guests Can Tell the Difference Between Clean and Clinically Clean

Guest expectations around cleanliness reset permanently after the pandemic, and they haven’t gone back. What used to pass as a thoroughly cleaned room now gets compared, consciously or not, to…

Your Marketing Calendar Needs a System, Not a Scramble

Marketing in hospitality often ends up reactive: a social post here, a last-minute promotion there, with little connection between them and even less follow-up on whether any of it worked….

PODCASTS

The latest trends and developments in spa and wellness management, with Tammy Pahel

In this episode, we explore the latest trends and developments in spa and wellness with Tammy Pahel, Chief Wellness Officer for Alchemy Wellness Resorts and VP of Spa & Wellness…

How resorts can protect the worlds oceans with Theresa van Greunen

Celebrating World Ocean Month with Theresa van Greunen from Aqua-Aston Hospitality and the ways in which they are integrating expertise in local destinations while holding community and environmental stewardship as…

WEBINARS

Rebuilding traveler trust and optimising revenue during COVID recovery

Confronting the COVID-19 challenge

Bringing order to chaos