Picture this: Are you ready to take your hospitality game to the next level in 2024? As time passes and technology keeps evolving, we enter into a new era of guest expectations. As we’ve said before, it’s no longer enough to simply meet their needs, the challenge now lies in exceeding them.
Data is essential for hospitality success. It improves decision-making, designs personalized packages, refines marketing, and enhances customer service. Here’s how a hotel CRM can centralize data for optimal use.
A hotel sales strategy is a plan of action designed to increase hotel revenue and bookings. It involves identifying target markets, setting sales goals, and creating a plan to achieve those goals.
Why hotels are now adopting zero-labor solutions.
Kudzai will join the company’s Senior Leadership Team in her new position and oversee the Customer Support, Customer Success and Customer Training departments.
We speak with Moritz von Petersdorff–Campen about how hoteliers can take back guest relationships from OTA’s.
How do you make tipping fair in your hotel when guests are served by so many employees across so many departments?
What is one singular action that your hotel can take in Q4 2022 and early 2023 to lay a solid foundation for future revenue growth and evolving guest demands?