In today’s world, filled with technology and different alternatives, if you want to reach your customers and connect with them, you need to provide them with options.
HiJiffy’s multilingual virtual assistant is capable of handling complex voice communication with guests with a human-like interaction.
We speak with Moritz von Petersdorff–Campen about how hoteliers can take back guest relationships from OTA’s.
A positive guest experience can result in glowing online reviews, return visits, and a brand reputation that contributes to ongoing growth.
There’s a lot to consider adding to your tech stack even after everything that you’ve already done to pivot in the face of the coronavirus. You’ll need a thorough assessment with the overarching goal of having the technology do wonders in the background so that your team isn’t bogged down by the minutia and can focus on the flawless service delivery for those visitors already onsite.
ReviewPro’s chatbot now works with thirteen different messaging services, the latest being Instagram.