eHotelier partners with BPN’s Maestro to enable hoteliers to promptly assign required training to address guest complaints, reviews, and service gaps.
Enhancing guest satisfaction: Hotel staff recruitment and training
In today’s highly competitive market with limited staff resources, delivering exceptional guest satisfaction is crucial for the success of any hotel business.
Transform housekeeping training with our immersive learning course
Our online immersive learning course is designed exclusively for hotel housekeepers and managers, providing a 360° learning experience that combines best-practice videos, audio, and step-by-step guides on each element of cleaning and presenting a guestroom.
The industry’s future skills needs
eHotelier, a leading hospitality training and education solutions provider, has released a new report on the state of hospitality skills…
[New Webinar] Capturing Demand
In this Webinar, we explore the actions required to capture direct business through owned, earned and paid media, with actionable insights and key takeaways.
Exceeding guest expectations in a contactless world
We speak with Moritz von Petersdorff–Campen about how hoteliers can take back guest relationships from OTA’s.
Course for you: Monitor work operations
At the core of successful operational planning is an understanding of workflow organization and how different tasks can be coordinated effectively.
[Course of the Week] How to present guest rooms professionally
Learn how to identify procedures for final checks, turndown, and presentation standards to ensure your guests have a pleasant experience.
[Course of the week] Develop and implement event management plan
This course is essential for anyone who wants to pursue a career in event management.
New IoH Academy powered by eHotelier to provide 24/7 learning
The IoH has joined forces with eHotelier to power their new online IoH Academy, which will enable its members to access a huge suite of learning resources 24/7.
