“In 2025, nearly half of the hotel guests say they prefer to check out using their smartphones, and 58% believe AI can enhance their hotel stay experience.
Mastering Guest Feedback: How Royal St Andrews blends AI with exceptional service
Back in 2015 when the Royal St Andrews Hotel in Port Alfred, South Africa, opened its doors, they knew they wanted to get guest feedback right from the start.
The power of experience: how guest satisfaction can influence hotel pricing strategies
As consumers become more informed and online booking environments offer new levels of transparency, hotels will discover that positive guest experiences are not just beneficial—they are essential for maintaining pricing power.
Hoteliers explain the benefits of guest feedback
You know your hotel intimately. You know where to sit to get the best winter sunshine, you know where the dirty laundry is stored (literally), but you don’t know what it’s like to be a guest at your property. You simply can never experience the hotel the way your guests do.
How to stay on top of your guest feedback
Guest feedback holds the key to unlocking invaluable insights that can drive operational improvements and enhance guest satisfaction.
eHotelier partners with BPN’s Maestro to seamlessly align training to guest feedback
eHotelier partners with BPN’s Maestro to enable hoteliers to promptly assign required training to address guest complaints, reviews, and service gaps.
GuestRevu named best in class for the fourth time at HotelTechAwards
GuestRevu is honoured to announce our fourth win in the annual HotelTechAwards in both of our categories: Guest Feedback and Reputation Management.
Leveraging guest feedback to navigate return to travel
2021 saw an alarming and unprecedented drop in guest satisfaction. What caused this guest satisfaction crisis? And more importantly, what can we do about it?
Curator Hotel & Resort Collection and ReviewPro Partnership
Curator Hotel & Resort Collection partners with Reviewpro to offer guest feedback management solution to member hotels.
Award-winning GuestRevu offers free reputation management reports
Are you wondering where your time would best be spent while the world of travel has come to a halt?
