Audrey MacRae
Audrey MacRae
Vice President
Maestro PMS

About Audrey MacRae:

Audrey MacRae is the Vice President of Maestro, the preferred cloud and on-premises PMS solution for independent hotels, luxury resorts, conference centers, vacation rentals, and multi-property groups. Maestro was first to market with a fully integrated Windows PMS and Sales & Catering solution and is continuing that trend with leading edge web and mobile based solutions encompassing all aspects of the operation. Platform and deployment independence present Maestro as an investment that will continue to grow and adapt as innovative technologies emerge.

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Toronto, Canada

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ARTICLES

Why centralized training and onboarding are essential for maximizing PMS technology

Hotels, often an oasis of comfort and reliable service in any market, are currently under pressure to meet guest expectations even as labor shortages persist.

How All-In-One PMS technology is helping hotels utilize guest feedback in real time and improve satisfaction scores

“In 2025, nearly half of the hotel guests say they prefer to check out using their smartphones, and 58% believe AI can enhance their hotel stay experience.

How All-in-One PMS capabilities help independent hoteliers adapt to recovering business travel demand

Business travel has not experienced a typical path to recovery post-COVID, but the industry’s focus on leisure travelers will be tested as it increases.
Maestro PMS

How All-In-One PMS Technology and Integrations are improving housekeeping

Housekeepers are the backbone of the hotel industry, but they need a little help to support our business today. Rising guest expectations and the need