Tracy Dong
Senior Advisor of Asia Pacific region
IDeaS
About Tracy Dong:
Tracy Dong is Senior Advisor of Asia Pacific region at IDeaS Revenue Solutions. She worked for InterContinental Hotels Group and Far East Hospitality, both at corporate and property level, prior to joining IDeaS. Tracy is focused on furthering Revenue Management education across the APAC region and has in-depth experience in data analytics, forecasting, pricing strategies and revenue management standard operating procedures development. During the time with IDeaS, Tracy has been working on various projects to help hotels build strategic revenue management cultures. She has also applied revenue management principles beyond traditional hotel environments into new territories such as car parks and waterparks.
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ARTICLES
Why Asia’s Independent Hotels need revenue management technology?
The hospitality sector in Asia is one of the most complex and diverse in the world. From boutique beach resorts in Thailand to historic urban city escapes
How cancellation culture is impacting hotel revenue
With global markets fluctuating amid concerns over the potential impact of international tariffs, the discretionary spend of consumers and their travel budgets
Assessing group and transient bookings: which is better for your hotel?
Assessing the merits of group versus transient bookings is not about determining which is “better” but understanding how to leverage each to its full potential.
The power of experience: how guest satisfaction can influence hotel pricing strategies
As consumers become more informed and online booking environments offer new levels of transparency, hotels will discover that positive guest experiences are not just beneficial—they are essential for maintaining pricing…