Matthew Stephens talks to Tankut Turhan, Chief Executive Officer of Nevotek, on how to leverage smart services and artificial intelligence to boost revenue, personalisation and guest loyalty.
Discover:
- Why Whatsapp is an ideal app for hotels to connect with guests
- How consolidating Whatsapp communication and your PMS can drive powerful personalisation and revenue
- How the integration of smart services and artificial intelligence can enhance guest loyalty (by spotting it a lot more quickly!)
- What hospitality tech is learning from healthcare (and vice versa)
“All that the guest wants is recognition. If you are a good customer of a hotel, you want to get recognised that you are a good customer.”
About Nevotek
Nevotek provides value-added business communications solutions using the highly programmable, IP-based unified communications platform as a springboard for its innovative product suite. Their end-to-end solutions are designed for enterprise and commercial customers in a variety of vertical markets, including real estate, hospitality, healthcare, and others. Nevotek products help organizations all over the world streamline their operations, lower their costs, and enhance the overall end-user experience. Businesses that invest in Nevotek products can count on advanced IP convergence technology that combines innovation with ease of use, and highly dependable responsiveness.
Visit http://www.nevotek.com/
Did you miss? The future of hotel distribution with James Bishop, SiteMinder
Filmed at HITEC 2019, Minneapolis
